# Bring shoppers back to their cart

Abandoned-cart recovery is for Shopify sellers who want to send a message to shoppers who leave before placing an order. COD PRO gives you abandoned-cart recovery messages alongside the confirmation and follow-up tools you use for COD orders.

- Purpose: Abandoned-cart recovery messages
- Store platform: Shopify stores
- Related workflow: Post-order confirmation for completed COD orders

## How it works

1. A shopper leaves before completing an order.
2. COD PRO sends an abandoned-cart recovery message.
3. The shopper can return to your store and complete the order.

## When to use it

Use it when you want a simple follow-up for shoppers who left before checkout was complete. It complements order confirmation, which starts after a COD order arrives.

## What it costs

Abandoned-cart recovery has no separate feature charge. You pay for the messages sent at the prices on the [pricing page](/pricing).

## FAQ

### Can I message shoppers who leave an item in their cart?
Yes. COD PRO supports abandoned-cart recovery messages for shoppers who leave before completing their order.

### Is abandoned-cart recovery only for COD orders?
It is a recovery workflow before the order is placed. Once a COD order is completed, you can use COD PRO's post-order confirmation tools.

### Can I use cart recovery with my Shopify store?
Yes. COD PRO provides abandoned-cart recovery messages for Shopify sellers.

### When should I use abandoned-cart messages?
Use them when a shopper has shown purchase intent but leaves before completing an order. They give you a way to follow up before the cart is forgotten.

Last updated: 2026-09-26

Canonical: https://codpro.app/features/abandoned-cart