# An assistant that knows your COD PRO setup

COD PRO has an AI assistant built into the app. Ask it in plain language how to turn something on, what a setting does, or what happened to an order, and get an answer without leaving your Shopify admin or opening a support ticket.

- Where: Inside the COD PRO app in your Shopify admin
- Ask about: Setup, settings, orders and your wallet
- Language: Plain language, no commands to learn
- Cost: Included on every plan, with fair use

## How it works

1. Open COD PRO in your Shopify admin.
2. Open the assistant and ask your question in plain words.
3. Get a clear answer in the same window.

## When to use it

During setup, when a setting is unclear, or when you want a quick answer about an order without digging through screens.

## What it costs

Included in every plan, with fair use; Enterprise ($20 a month) gives much higher fair-use limits. Messages you choose to send are charged as usual, see the [pricing page](/pricing).

## FAQ

### Does COD PRO have an AI assistant?
Yes. It is built into the app, so you can ask questions while you work in COD PRO.

### What can I ask the assistant?
How to set up a channel or order hold, what a setting does, and what is happening with your orders and wallet.

### Does it cost extra?
No. Every plan includes the full assistant, with fair use. The Enterprise plan gives much higher fair-use limits.

### Can I use my own AI instead?
Yes. Connect your own agent with the Agent API, or use your AI client over MCP for read-only questions. MCP access is approved inside Shopify, and customer contacts stay masked unless you allow them.

Last updated: 2026-09-28

Canonical: https://codpro.app/features/ai-assistant