# COD PRO: full site text for AI assistants Updated: 2026-09-30. Source: https://codpro.app (English; translated pages under /ar, /hi, /fr, /es, /pt, /it). Prices: https://codpro.app/pricing (rates change with carrier and WhatsApp prices; the COD PRO app always shows the current price). > COD PRO confirms cash-on-delivery orders with the real customer before the seller ships: by WhatsApp, automated voice call or email, in 13 languages, and verifies the shopper’s phone with a WhatsApp or SMS code at its Cash on Delivery order button before Shopify checkout. Auto mode confirms at the lowest cost (email first, then WhatsApp, then a call, stopping on the first reply). It holds unconfirmed orders with Shopify fulfillment holds, follows up, and sends cart-recovery and shipment messages. Sellers get a per-order message timeline and customer history, manual mode and one-click pause, and a prepaid wallet with a searchable ledger (failed messages credited back). Actively developed, with releases listed at https://codpro.app/changelog. Free to install on Shopify (including Shopify stores built with Lovable) and WordPress/WooCommerce, with an MCP server that connects AI assistants such as Claude and ChatGPT. Pay per message from a prepaid wallet; the optional Enterprise plan is $20 a month with a 3-day free trial. No Twilio or Meta account needed. 3,300+ stores have installed it since 2023. Made by KHAALTI LLC (registered 2023). --- # A Cash on Delivery button with contact verification COD PRO adds a "Buy with Cash on Delivery" button beside your theme buttons. Shoppers choose a phone or email, try a six-digit code, add their details once and review the order. A correct code can mark the resulting order Pre-Confirmed. If sending fails, they can continue unverified and the normal confirmation flow applies. - Where it sits: Under Add to cart, styled like your theme's buttons - Verification: Six-digit code by WhatsApp, SMS, call or email - Details step: Name, chosen contact and delivery details carried into Shopify checkout where supported - Address help: Street suggestions, a state list where checkout asks for one, and a postal-code check for the shopper’s country - After the order: Verified orders are confirmed instantly, with no second code - In your orders: One Pre-Confirmed badge, with the channel that verified it - Form Builder: Button label, style and order, which theme buttons show, sticky button ## Example with a verified phone code 1. The shopper taps **Buy with Cash on Delivery** on your product page. 2. They enter their phone number and receive a one-time code by WhatsApp, SMS or a phone call. 3. They type the code, then add their name and address once, with browser autofill. Street suggestions appear as they type, and the form shows a state list and checks the postal code for their country. 4. They check their order: every item in the cart with its options and price, and the total. They can take items out. 5. Shopify checkout opens with the name, phone, delivery and billing address filled in. They place the order, and it arrives in COD PRO marked Pre-Confirmed. Email-only shoppers can use a six-digit email code instead. If sending fails, they can retry and then continue unverified. Those orders follow the normal confirmation flow. ## Why it matters Checking a reachable phone or email before checkout helps reduce fake COD orders. When code delivery fails, the form still lets the shopper reach checkout without claiming the contact was verified. ## What it costs The button is included. Paid phone verification channels use the country rates shown on the [pricing page](https://codpro.app/pricing). Continuing without a code sends no verification message. ## FAQ ### Can I add a Cash on Delivery button to my Shopify product page? Yes. COD PRO adds a "Buy with Cash on Delivery" button under Add to cart. You can rename it, and it follows your theme's button style. ### How does it stop fake COD orders? A correct code verifies a reachable phone or email before checkout. If a code cannot be sent, the shopper may still order without a verified badge; COD PRO then uses your normal confirmation flow. ### Do I still use Shopify checkout? Yes. The shopper uses your normal Shopify checkout with the details they provided filled in where supported. ### Does the customer get another confirmation message after ordering? Verified orders skip a second confirmation message when the checkout contact matches. Unverified orders follow your normal confirmation settings. ### Can I hide Shopify's Add to cart or Buy it now buttons? Yes. In the Form Builder you choose which of your theme's buttons show, their order next to the COD button, the COD button's label and style, and an optional sticky button. A shopper who uses Buy it now after verifying checks out just that product, and their cart stays as it was. ### How do I see which orders were verified? Verified orders arrive in COD PRO with one Pre-Confirmed badge. Its tooltip names the channel, for example "Verified at checkout by WhatsApp code, no confirmation message needed". ### Do I need a separate COD form app? No. The button, the verification, the details form and the order confirmation all come from COD PRO, in one app. Last updated: 2026-09-30 Canonical: https://codpro.app/features/cod-order-button --- # Confirm the order before you ship it COD order confirmation is for Shopify sellers who need a clear customer reply before they prepare a cash-on-delivery order. COD PRO confirms by WhatsApp, automated voice call or email, in automatic or manual mode, then follows up with customers who do not reply. - Confirmation channels: WhatsApp, automated voice call and email (SMS on WordPress) - Voice call: IVR call where the customer presses to confirm - Sending mode: Automatic or manual for each message type - No reply: Automatic follow-up and an optional auto-cancel timer ## How it works 1. A COD order arrives and COD PRO sends the confirmation channels you have chosen. 2. The customer confirms by WhatsApp, voice call or email. 3. COD PRO records the reply. Customers who do not reply can receive follow-up messages or reach your auto-cancel timer. ## When to use it Use confirmation on every COD order when you want a customer answer before the parcel is prepared. Use manual mode when your team needs to review orders first. ## What it costs Confirmation has no separate feature charge. You pay for the messages sent, at the per-country prices on the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I confirm a COD order by WhatsApp and phone call? Yes. COD PRO can use WhatsApp, an automated voice call where the customer presses to confirm, and email. On WordPress stores it can also confirm by SMS. You choose the message types that suit your store. ### Can I send confirmations myself instead of automatically? Yes. Each message type can run in automatic or manual mode, so you can decide which confirmations send as soon as an order arrives and which ones you start yourself. ### What happens if a customer does not reply to my confirmation? COD PRO can send automatic follow-up messages to non-responders. You can also use the optional auto-cancel timer for orders that remain unconfirmed. ### Do I need my own Twilio or Meta account to send messages? No. Sellers do not need their own Twilio account or Meta and WhatsApp Business onboarding. COD PRO sends through its approved senders and templates. Last updated: 2026-09-26 Canonical: https://codpro.app/features/cod-confirmation --- # Auto mode confirms every order the cheapest way it can In Auto mode COD PRO chooses the channel for you. It starts with the lowest-cost channel, email, moves on to WhatsApp and then a voice call only if the customer has not replied, and stops the moment they confirm or cancel. A call moves earlier only in countries where it is cheaper and customers really answer. - Order of channels: Email first, then WhatsApp, then a voice call - Stops when: The customer confirms or cancels, on any channel - Smarter calls: A call moves earlier only where it is cheaper and answered by real people - Wasted attempts: Credited back to your wallet as a visible ledger line with the reason ## How it works 1. A COD order arrives and Auto mode plans the cheapest route for that customer's country. 2. The first message goes out, usually email. If there is no reply, WhatsApp follows, then an automated call. 3. The moment the customer confirms or cancels, every remaining step is cancelled, so you never pay for messages you do not need. ## Why it saves money Message prices differ a lot by country and channel. A person choosing channels by habit pays for WhatsApp or a call on every order. Auto mode pays for them only when the cheaper channel did not get an answer, and it records each decision so you can check it. ## What it costs You pay only for the messages actually sent, at the per-country prices on the [pricing page](https://codpro.app/pricing). Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## FAQ ### What is the cheapest way to confirm COD orders? Let COD PRO's Auto mode choose. It tries the lowest-cost channel first and only moves to a pricier one when the customer has not replied, so most orders are confirmed for the price of the first message that works. ### Why does Auto mode start with email? Email is the lowest-cost channel. Many customers confirm there, and every reply saves the cost of a WhatsApp message or a call. ### Will Auto mode call my customer straight away? Only where a call is both cheaper than WhatsApp in that country and customers there actually answer calls. Everywhere else the call comes last, as a final attempt. ### Can I see why Auto mode chose a channel? Yes. Each order's timeline shows the step Auto mode took and the reason it recorded at the time. ### Can I still send by hand? Yes. Switch any message type, or the whole app, to manual mode and choose the channel yourself. Last updated: 2026-09-26 Canonical: https://codpro.app/features/auto-mode --- # Hold the order until the customer says yes Order hold places a real Shopify fulfillment hold on the orders you choose, so nobody packs or ships them yet. The moment the customer confirms by WhatsApp, call or email, COD PRO releases the hold and the order flows on as normal. - What it uses: Shopify's own fulfillment hold, visible in your Shopify admin - Hold rules: Country, time of day, weak address, phone-only or email-only orders - Released by: The customer's confirmation on any channel - Manual control: Hold or release any order from the COD PRO orders list ## How it works 1. A COD order arrives and matches one of your hold rules. 2. COD PRO places a Shopify fulfillment hold on it and sends the customer a confirmation message. 3. The customer confirms, and the hold is released automatically. If they cancel, the order is cancelled instead. ## When to use it Use order hold when a returned parcel costs you more than a short wait: first-time customers, far-away cities, late-night orders, or addresses that look incomplete. Confirmed orders ship the same day; the rest never leave your shelf. ## What it costs Order hold itself has no extra charge. You pay only for the confirmation messages it sends, at the per-country prices on the [pricing page](https://codpro.app/pricing). ## FAQ ### Does order hold stop my staff from shipping an unconfirmed order? Yes. It uses Shopify's own fulfillment hold, so the order shows as on hold in your Shopify admin and in fulfillment apps until it is released. ### What happens when the customer confirms? COD PRO releases the hold automatically as soon as the confirmation arrives, whether it came by WhatsApp, voice call or email. ### Which orders get held? The ones that match the rules you switch on, such as orders from certain countries, orders placed at certain hours, orders with a weak address, or orders with only a phone number or only an email. ### Can I hold or release an order by hand? Yes. The COD PRO orders list shows every held order with the rule that matched, and you can hold or release any order yourself. ### Do I have to turn it on? Yes. Order hold is off until you enable it and approve the extra Shopify permission it needs to manage fulfillment holds. Last updated: 2026-09-26 Canonical: https://codpro.app/features/order-hold --- # See exactly what happened with every order COD PRO keeps a clear history for each order and each customer. You see which message went out, on which channel and when, whether it was delivered or failed, and what the customer did. A customer's profile shows their earlier orders and confirmations, and the activity feed shows what is happening across your store. - Per order: Every attempt with channel, time, delivery result and the customer's reply - Per customer: Order and contact history across all their orders - Store-wide: A live activity feed of confirmations, cancellations and sends - Failed sends: Flagged, with a one-click way to send again manually ## What you can see - **Attempt history** on every order: each message, the channel, when it went out, delivered or failed, and the reply. - **Customer profile**: the person's orders and verification record over time. - **Activity**: recent confirmations, cancellations and sends across the store, each opening the order it belongs to. - **Flagged failures**: orders whose automatic send failed, ready for a manual resend. ## Why it matters When a courier or a customer disputes an order, you have the record. When a number never answers, you see it before the parcel leaves. And when you want to know if confirmation is working, the answer is on the screen, not in a spreadsheet. ## What it costs The timeline and history are included. You only pay for the messages you send, see the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I see when a confirmation was sent and on which channel? Yes. Each order's attempt history lists every message with its channel, time and delivery result, and the customer's reply. ### Can I see a customer's earlier COD orders? Yes. The customer profile shows their order and contact history, so you can spot repeat buyers and repeat cancellers. ### What happens when a message fails to deliver? The order is flagged so you can act on it, you can resend on another channel by hand, and failed messages are credited back to your wallet. ### Can my own AI agent read this history? Yes. With an Agent API key and the read orders scope, your agent can read an order's messages and recent events. Last updated: 2026-09-26 Canonical: https://codpro.app/features/order-timeline --- # Automatic when you want it, manual when you need it COD PRO does not force automation on you. Each message type can run automatically or manually, or you can switch the whole app to manual. You can send a confirmation or reminder by hand on the channel you choose, confirm or cancel many orders at once, and pause COD PRO completely with one switch. - Sending mode: Automatic or manual for each message type, or the whole app - Manual send: Pick the channel and send a confirmation or reminder from the order - Bulk actions: Confirm or cancel many selected orders at once - Pause: One switch pauses COD PRO for your store ## Ways to run COD PRO - **Fully automatic**: every COD order is confirmed the moment it arrives. - **Mixed**: for example automatic shipment notifications, but manual confirmation only for the orders you choose. - **Fully manual**: nothing goes out until you send it. - **Paused**: everything stops with one switch, and resumes the same way. ## Handy when You are testing a new market, you want a person to check high-value orders first, or you need to stop messages during a holiday or a stock problem. ## What it costs No extra charge. You pay only for messages you choose to send, see the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I confirm COD orders manually instead of automatically? Yes. Set a message type, or the whole app, to manual mode and send each confirmation yourself from the order, choosing the channel. ### Can I send a reminder to a customer who did not reply? Yes. Send a manual reminder from the order on the channel you pick. ### Can I mark several orders as confirmed or cancelled at once? Yes. Select the orders and record them as manually confirmed or cancelled in one step. ### How do I stop COD PRO for a while? Use the pause switch. COD PRO stops sending for your store until you turn it back on. Your AI agents can pause it too, only if you gave their key that permission. Last updated: 2026-09-26 Canonical: https://codpro.app/features/manual-control --- # A wallet you can read line by line COD PRO runs on a prepaid wallet with a full usage history. Every message is a line you can search, with its channel, country and price. Messages that fail to deliver are credited back automatically as their own line, and you are warned before the balance runs low so confirmations never stop by surprise. - Billing: Prepaid wallet, pay per message - Ledger: Searchable usage history, one line per charge or credit - Failed messages: Credited back automatically, shown with the reason - Low balance: Warning before the wallet runs out ## How it works 1. Top up your wallet in the app. 2. Every message is charged at the price shown for that country and channel, and written to the ledger. 3. Failed deliveries come back as credits. Low balance triggers a warning. ## Why it matters No surprise bills from Twilio or Meta, no monthly minimums, and a record your accountant can follow. ## What it costs See the per-country prices on the [pricing page](https://codpro.app/pricing). Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## FAQ ### How do I know what I paid for? Open the usage history. Each line shows the message, channel, country and price, and you can search it. ### Do I pay for messages that did not arrive? No. Messages that fail to deliver are credited back to your wallet automatically, and the credit appears as its own line. ### What happens if my balance runs low? COD PRO warns you before it runs out so you can top up and keep confirmations going. ### Is the price shown before I send? Yes. The app shows the current price for each country and channel, and that is what is charged. Last updated: 2026-09-26 Canonical: https://codpro.app/features/wallet-ledger --- # Check the address before it becomes a return Address risk checks are for COD sellers who want to spot an address that may cause a delivery problem and ask the customer to correct it. COD PRO uses AI address risk detection and can send an address-correction request to the customer. - Risk check: AI address risk detection - Customer action: Address-correction requests sent to the customer - Best paired with: Order hold for risky or unconfirmed orders ## How it works 1. COD PRO checks the address risk on an order. 2. If the address needs attention, it can ask the customer to correct the details. 3. You can keep the order on hold while you wait for a clear answer. ## When to use it Use it when incomplete or unclear addresses create delivery work for your team. It is a good fit for stores that want to resolve a problem before the parcel leaves the shelf. ## What it costs AI address risk detection is free on every plan, with fair use. Correction requests sent to customers are charged per message by country and channel, see the [pricing page](https://codpro.app/pricing). ## FAQ ### Can COD PRO find an address that looks risky? Yes. COD PRO includes AI address risk detection to help identify addresses that may need attention before you prepare the order. ### Can I ask a customer to fix their delivery address? Yes. COD PRO can send the customer an address-correction request when an address needs clarification or correction. ### Should I hold an order with a weak address? You can pair address risk checks with order hold, so a risky order waits until the customer confirms or corrects the details. ### Is address risk useful for COD orders only? It is especially useful for COD sellers because an address problem can turn into a parcel that is hard to deliver or comes back to you. Last updated: 2026-09-26 Canonical: https://codpro.app/features/address-risk --- # Bring shoppers back to their cart Abandoned-cart recovery is for Shopify sellers who want to send a message to shoppers who leave before placing an order. COD PRO gives you abandoned-cart recovery messages alongside the confirmation and follow-up tools you use for COD orders. - Purpose: Abandoned-cart recovery messages - Store platform: Shopify stores - Related workflow: Post-order confirmation for completed COD orders ## How it works 1. A shopper leaves before completing an order. 2. COD PRO sends an abandoned-cart recovery message. 3. The shopper can return to your store and complete the order. ## When to use it Use it when you want a simple follow-up for shoppers who left before checkout was complete. It complements order confirmation, which starts after a COD order arrives. ## What it costs Abandoned-cart recovery has no separate feature charge. You pay for the messages sent at the prices on the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I message shoppers who leave an item in their cart? Yes. COD PRO supports abandoned-cart recovery messages for shoppers who leave before completing their order. ### Is abandoned-cart recovery only for COD orders? It is a recovery workflow before the order is placed. Once a COD order is completed, you can use COD PRO's post-order confirmation tools. ### Can I use cart recovery with my Shopify store? Yes. COD PRO provides abandoned-cart recovery messages for Shopify sellers. ### When should I use abandoned-cart messages? Use them when a shopper has shown purchase intent but leaves before completing an order. They give you a way to follow up before the cart is forgotten. Last updated: 2026-09-26 Canonical: https://codpro.app/features/abandoned-cart --- # Let customers know their parcel is moving Shipment notifications are for sellers who want to keep customers informed after an order ships. COD PRO sends shipment and tracking notifications, so customers can receive an update while their parcel is on its way. - Update type: Shipment and tracking notifications - Timing: After an order is sent - Related workflow: Order confirmation before shipping ## How it works 1. You send the order. 2. COD PRO sends a shipment or tracking notification to the customer. 3. The customer receives an update while the parcel is on its way. ## When to use it Use it after a confirmed order ships. It is useful when you want customers to know the parcel is moving without asking your team for an update. ## What it costs Shipment notifications have no separate feature charge. You pay for the messages sent at the prices on the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I send a customer a shipment update from COD PRO? Yes. COD PRO supports shipment notifications so you can tell the customer their parcel has been sent. ### Can I share tracking updates with customers? Yes. Shipment and tracking notifications are available in COD PRO. ### Should I use shipment notifications after order confirmation? Yes. Confirmation helps before shipping, while shipment notifications keep the customer informed after the order is sent. ### Why send a shipment notification for COD orders? It gives the customer an update after they confirm and helps keep the delivery conversation clear while the parcel is moving. Last updated: 2026-09-26 Canonical: https://codpro.app/features/shipment-notifications --- # Send campaigns when you have news to share Customer campaigns are for sellers who want to email customers about a newsletter, a win-back message or new arrivals. COD PRO includes email campaigns alongside the operational messages you use to confirm, recover and update orders. - Channel: Email campaigns - Campaign types: Newsletters, win-back and new-arrival campaigns - In the same app: Confirmation, cart recovery and shipment workflows ## How it works 1. Choose the email campaign you want to send. 2. Use it for a newsletter, a win-back message or a new arrival. 3. Keep campaigns and your order workflows in COD PRO. ## When to use it Use campaigns when you have something useful to tell customers after their order journey, such as a new arrival or a reason to return to your store. ## What it costs Email, win-back and new-arrival campaigns are free on every plan, with fair use. The messages you send are paid from your wallet at the per-message rate. See the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I send a newsletter from COD PRO? Yes. COD PRO includes email campaigns for newsletters. ### Can I send a win-back campaign to previous customers? Yes. Win-back campaigns are one of the email campaign types available in COD PRO. ### Can I tell customers about new arrivals? Yes. You can use a new-arrival email campaign when you have new products to share. ### Are campaigns separate from order confirmation messages? Yes. Campaigns are email messages for newsletters, win-back and new arrivals. Order confirmation is the operational workflow used when a COD order comes in. Last updated: 2026-09-26 Canonical: https://codpro.app/features/campaigns --- # An assistant that knows your COD PRO setup COD PRO has an AI assistant built into the app. Ask it in plain language how to turn something on, what a setting does, or what happened to an order, and get an answer without leaving your Shopify admin or opening a support ticket. - Where: Inside the COD PRO app in your Shopify admin - Ask about: Setup, settings, orders and your wallet - Language: Plain language, no commands to learn - Cost: Included on every plan, with fair use ## How it works 1. Open COD PRO in your Shopify admin. 2. Open the assistant and ask your question in plain words. 3. Get a clear answer in the same window. ## When to use it During setup, when a setting is unclear, or when you want a quick answer about an order without digging through screens. ## What it costs Included in every plan, with fair use; Enterprise ($20 a month) gives much higher fair-use limits. Messages you choose to send are charged as usual, see the [pricing page](https://codpro.app/pricing). ## FAQ ### Does COD PRO have an AI assistant? Yes. It is built into the app, so you can ask questions while you work in COD PRO. ### What can I ask the assistant? How to set up a channel or order hold, what a setting does, and what is happening with your orders and wallet. ### Does it cost extra? No. Every plan includes the full assistant, with fair use. The Enterprise plan gives much higher fair-use limits. ### Can I use my own AI instead? Yes. Connect your own agent with the Agent API, or use your AI client over MCP for read-only questions. MCP access is approved inside Shopify, and customer contacts stay masked unless you allow them. Last updated: 2026-09-28 Canonical: https://codpro.app/features/ai-assistant --- # Speak to customers in their language Multi-language messaging is for COD sellers serving customers in more than one language. COD PRO supports customer messages in 13 languages, so your confirmation and order updates can match the language your customer understands. - Customer languages: 13 languages - Languages: English, French, German, Spanish, Italian, Malay, Arabic, Portuguese, Romanian, Hungarian, Greek, Polish and Czech - Used for: Customer confirmation and order messages ## How it works 1. Choose the customer language that suits the order. 2. COD PRO uses that language for your customer message. 3. The customer can receive confirmation and order updates in a familiar language. ## When to use it Use it when your store serves customers who do not all speak the same language. It is especially useful when a clear confirmation reply matters before shipping a COD parcel. ## What it costs Language support has no separate feature charge. Message costs vary by country and channel on the [pricing page](https://codpro.app/pricing). ## FAQ ### Which customer languages can COD PRO use? COD PRO supports English, French, German, Spanish, Italian, Malay, Arabic, Portuguese, Romanian, Hungarian, Greek, Polish and Czech for customer messages. ### Can I send COD confirmation messages in Arabic? Yes. Arabic is one of the 13 customer languages supported by COD PRO. ### Can I use different languages for customers in different countries? COD PRO supports 13 customer languages, so you can use the language that suits the customer you are contacting. ### Is Chinese available for customer messages? Customer messages support the 13 listed languages. Chinese is an additional dashboard language, not one of the 13 customer-message languages. Last updated: 2026-09-26 Canonical: https://codpro.app/features/multi-language --- # Confirm COD orders in Pakistan before shipping COD PRO helps Pakistan Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. You can hold unconfirmed orders in Shopify and verify a shopper's phone with a WhatsApp or SMS code before checkout. - WhatsApp: $0.095 per message - Voice call: $0.2475 per minute - Email: $0.03 per message - Customer language: English is available. Urdu is not among the message languages yet. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Pakistan use COD PRO Turn on WhatsApp, automated voice call, or email confirmation for Shopify COD orders. A shopper can press 1 during a voice call to confirm. Use order hold for orders you want kept out of fulfillment until the customer replies. English is available for customer messages; Urdu is not among the message languages yet. ## Prices in Pakistan - WhatsApp: $0.095 per message - Voice call: $0.2475 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, add prepaid wallet credit, choose your confirmation channels, and set any order-hold rules. Add the Buy with Cash on Delivery button if you want WhatsApp or SMS code verification before checkout. ## Cash on delivery in Pakistan Pakistan sellers commonly call this payment choice COD or cash on delivery. Start with the wording your storefront already uses, then make the next steps clear to the buyer: verify the phone at the Buy with Cash on Delivery button, place the order, and confirm it when COD PRO contacts them. English is available for customer messages. Urdu is not currently one of the 13 customer languages, so do not promise an Urdu confirmation flow. The button's WhatsApp or SMS one-time code is a pre-checkout phone check. It is not a post-order SMS confirmation. For a practical first setup, enable WhatsApp confirmation and decide which COD orders should receive a real Shopify fulfillment hold. Add an automated voice call or email where it suits your process. A customer can press 1 on the voice call to confirm. This gives the fulfillment team one place to check: Shopify. A held order stays out of fulfillment until it is confirmed or you release it. You do not need a Twilio account or Meta or WhatsApp Business onboarding to use COD PRO's approved senders and templates. ## Couriers and shipment updates Pakistan sellers commonly ship with couriers such as TCS, Leopards, PostEx, Trax, and M&P. COD PRO does not integrate with any of those couriers directly. Keep using the courier account, booking process, and delivery workflow that fit your store. When you create the Shopify fulfillment, enter the tracking details there. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. That separation is useful for a team using more than one carrier. A Karachi order can go with one service and a Lahore order with another without changing the confirmation process. Confirm first, fulfill in Shopify once the order is ready, then let the Shopify fulfillment supply the tracking details for the shipment update. Check the tracking number and carrier details before marking the fulfillment complete, because that is what the customer receives. ## Example **With the COD button:** A shopper in Lahore orders a PKR 4,500 jacket, verifies their phone with a WhatsApp or SMS code, and checks out with the same phone number. The order arrives already confirmed. The seller ships with Leopards, adds the Leopards tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A shopper uses normal checkout for the same Lahore order. COD PRO sends a post-order WhatsApp confirmation in English, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with Leopards. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Does COD PRO work with PostEx in Pakistan? Yes. COD PRO does not connect to couriers directly. Add the PostEx tracking details to the Shopify fulfillment and COD PRO sends the shipment notification from that fulfillment. ### Is Urdu available for customer messages? Not yet. English is one of COD PRO's 13 customer message languages, but Urdu is not currently among them. ### Can I stop staff from shipping an unconfirmed order? Yes. Order hold uses a real Shopify fulfillment hold for orders that match the rules you choose, then releases the hold when the customer confirms. ### Can I send a shipment update for a TCS or Leopards parcel? Yes. Use your usual courier workflow in Shopify. COD PRO sends the shipment notification with the tracking details from the Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/pakistan --- # Confirm COD orders in India before fulfillment COD PRO helps India Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. It can place a real Shopify fulfillment hold on orders awaiting confirmation and verify phones with a WhatsApp or SMS code before checkout. - WhatsApp: $0.0864 per message - Voice call: $0.1499 per minute - Email: $0.03 per message - Customer language: English is available. Hindi is not among the message languages yet. - COD button verification: WhatsApp or SMS one-time code ## How sellers in India use COD PRO Send Shopify COD confirmations by WhatsApp, automated voice call, or email. A confirmed order can move forward, while an unconfirmed or risky order can stay on a real Shopify fulfillment hold. English is available for customer messages; Hindi is not among the message languages yet. ## Prices in India - WhatsApp: $0.0864 per message - Voice call: $0.1499 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, fund the prepaid wallet, select your channels, and choose when to apply order hold. Add the COD button when you want a WhatsApp or SMS code before checkout. ## Cash on delivery in India In India, sellers usually use COD or cash on delivery as the payment label. Begin by keeping that familiar label on the storefront and deciding which orders need an answer before the team prepares them. English is available for customer messages. Hindi is not among COD PRO's 13 customer languages, so set customer expectations accurately. The Buy with Cash on Delivery button can verify the shopper's phone with a WhatsApp or SMS one-time code before checkout. That code is the only SMS step in the Shopify flow; it is not an after-order SMS confirmation. A useful first configuration is WhatsApp confirmation plus a Shopify fulfillment hold for the COD orders you want reviewed. You can also use an automated voice call, where the shopper presses 1 to confirm, or email. The hold is real Shopify fulfillment state, not a separate list to maintain. Once the customer confirms, the order can move forward through your normal Shopify process. COD PRO supplies approved senders and templates, so there is no Twilio account or Meta onboarding to add to the launch checklist. ## Couriers and shipment updates India sellers commonly ship with couriers such as Delhivery, Blue Dart, DTDC, and Ecom Express, and through aggregators like Shiprocket. COD PRO does not connect to those couriers directly. Continue to create shipments in the service or aggregator you use, then record the fulfillment and tracking details in Shopify. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. This lets the confirmation workflow stay the same even when your dispatch team chooses a different service for a particular destination. The order is confirmed before shipment, and the tracking message follows after Shopify has the fulfillment data. Make the carrier and tracking number complete in Shopify before sending, since COD PRO uses that fulfillment record rather than a direct courier feed. It is a simple handoff that keeps order confirmation separate from courier selection. ## Example **With the COD button:** A customer in Bengaluru orders a INR 1,299 phone case, verifies their number with a WhatsApp or SMS code, and checks out with the matching phone number. The order arrives already confirmed. The seller ships with Delhivery and adds its tracking to the Shopify fulfillment. COD PRO sends the shipment notification from that tracking. **Without the button:** A customer uses normal checkout for the same Bengaluru order. COD PRO sends a post-order WhatsApp confirmation in English, and the order waits on a real Shopify fulfillment hold. After confirmation, the hold is released. The seller ships with Delhivery, and COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Does COD PRO work with Shiprocket or Delhivery in India? Yes. COD PRO does not integrate with couriers directly. Add tracking to the Shopify fulfillment and COD PRO sends the shipment notification from that fulfillment. ### Is Hindi available for customer messages? Not yet. English is available among COD PRO's 13 customer message languages, but Hindi is not currently included. ### What does the customer do on an automated call? The shopper can confirm the order by pressing 1 during the automated voice call. ### Can I send tracking for a Blue Dart or DTDC order? Yes. Your usual courier workflow remains in place. COD PRO sends the shipment notification with the tracking details in your Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/india --- # Confirm COD orders in the UAE before fulfillment COD PRO lets UAE Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. Use a Shopify fulfillment hold while you wait, or verify the shopper's phone with a WhatsApp or SMS code before checkout. - WhatsApp: $0.1007 per message - Voice call: $0.3795 per minute - Email: $0.03 per message - Customer language: Arabic is available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in UAE use COD PRO Choose WhatsApp, automated voice call, and email confirmation for Shopify COD orders. Arabic customer messages are available. Hold selected orders in Shopify until the customer confirms, or use a WhatsApp or SMS one-time code at the Buy with Cash on Delivery button before checkout. ## Prices in UAE - WhatsApp: $0.1007 per message - Voice call: $0.3795 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, add wallet credit, select Arabic where needed, and configure channels and hold rules. Add the COD button for pre-checkout phone verification. ## Cash on delivery in the UAE In the UAE, cash on delivery is commonly described as الدفع عند الاستلام. Arabic is available for customer messages, alongside English when that better matches the customer. Start by making the COD label clear on your storefront and choosing which orders should wait for a response. The Buy with Cash on Delivery button can verify the phone before checkout by sending a one-time code through WhatsApp or SMS. This is a phone-verification step, not an SMS order-confirmation channel. For the first live workflow, enable Arabic or English WhatsApp confirmation and add a real Shopify fulfillment hold to the COD orders that need confirmation. Automated voice call and email are also available on Shopify. During the call, the customer presses 1 to confirm. The confirmed order then returns to your normal Shopify fulfillment process. COD PRO provides the approved senders and templates, so no Twilio account, Meta account, or WhatsApp Business onboarding is required. ## Couriers and shipment updates UAE sellers commonly ship with couriers such as Aramex, Emirates Post, and DHL. COD PRO does not integrate with those couriers directly. Use the courier account and service level your store normally uses, then add the tracking details when you create the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. This keeps the operational ownership clear. COD PRO handles the confirmation and sends the later shipment notification from Shopify. Your team or fulfillment partner handles the parcel booking. If an order goes by Emirates Post today and DHL tomorrow, the order-confirmation rules do not need to change. Check that the tracking number is attached to the correct Shopify fulfillment before it is completed, because that record is the source for the customer's tracking update. ## Example **With the COD button:** A customer in Dubai orders a AED 189 skincare set with الدفع عند الاستلام, verifies their number with a WhatsApp or SMS code, and checks out with the matching phone number. The order arrives already confirmed. The seller ships with Aramex, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A customer uses normal checkout for the same Dubai order. COD PRO sends a post-order WhatsApp confirmation in Arabic, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with Aramex. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can customers in the UAE receive confirmation in Arabic? Yes. Arabic is one of COD PRO's 13 customer message languages. ### Which confirmation channels can I use? On Shopify, COD PRO confirms orders by WhatsApp, automated voice call, and email. The voice call asks the shopper to press 1 to confirm. ### Does the hold appear in Shopify? Yes. COD PRO uses a real Shopify fulfillment hold for orders that match your hold rules. ### Does COD PRO work with Aramex tracking? Yes. COD PRO does not integrate with couriers directly. Add Aramex tracking to the Shopify fulfillment and the shipment notification uses those details. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/uae --- # Confirm COD orders in Saudi Arabia before shipping COD PRO helps Saudi Arabia Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. It can hold selected orders in Shopify until confirmation and offers WhatsApp or SMS code verification at the COD button. - WhatsApp: $0.0957 per message - Voice call: $0.323 per minute - Email: $0.03 per message - Customer language: Arabic is available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Saudi Arabia use COD PRO Use Arabic customer messages with WhatsApp, automated voice call, or email confirmation. Keep selected Shopify orders on hold until a customer confirms. For earlier verification, the COD button sends a one-time code by WhatsApp or SMS before checkout. ## Prices in Saudi Arabia - WhatsApp: $0.0957 per message - Voice call: $0.323 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, top up the prepaid wallet, choose Arabic and your confirmation channels, then set order-hold rules that match your process. ## Cash on delivery in Saudi Arabia Saudi sellers commonly use الدفع عند الاستلام for cash on delivery. Arabic is available for customer messages, and English is also available where it fits the storefront and customers. Set up the payment label first, then choose how COD orders become ready for fulfillment. The Buy with Cash on Delivery button can send a WhatsApp or SMS one-time code before checkout to verify the phone number. SMS belongs only to this button verification in the Shopify journey, not to post-order confirmation. Many stores start with Arabic WhatsApp confirmation and a Shopify fulfillment hold for selected COD orders. Automated voice calls and email are additional confirmation choices. On the call, the customer presses 1 to confirm. A hold is real Shopify fulfillment state, so the warehouse sees the order as waiting rather than needing a separate manual note. When the response arrives, COD PRO can release the hold and your normal shipping work can begin. The service uses approved senders and templates, with no Twilio or Meta onboarding needed. ## Couriers and shipment updates Saudi Arabia sellers commonly ship with couriers such as SMSA Express, Aramex, SPL (Saudi Post), and J&T Express. COD PRO does not integrate with couriers directly. Book the parcel through your chosen courier as usual and add the carrier and tracking information to the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. This approach also works when a store changes carrier for a destination or service level. Confirmation remains in COD PRO and shipment execution remains with the courier and Shopify. The shipment message is triggered from the fulfillment details you add, so take a moment to verify the number and carrier before completing the fulfillment. There is no need to connect each courier to COD PRO, and no courier-specific confirmation setup is required. ## Example **With the COD button:** A shopper in Riyadh places a SAR 245 الدفع عند الاستلام order, verifies their number with a WhatsApp or SMS code, and checks out with the matching phone number. The order arrives already confirmed. The seller ships with SMSA Express, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A shopper uses normal checkout for the same Riyadh order. COD PRO sends a post-order WhatsApp confirmation in Arabic, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with SMSA Express. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can customers in Saudi Arabia confirm in Arabic? Yes. Arabic is available among COD PRO's 13 customer message languages. ### Can a customer confirm by voice call? Yes. COD PRO can make an automated voice call where the shopper presses 1 to confirm the order. ### Can I wait for confirmation before fulfillment? Yes. Order hold creates a real Shopify fulfillment hold for matching orders and releases it after confirmation. ### Does COD PRO work with SMSA Express or SPL tracking? Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from the Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/saudi-arabia --- # Confirm COD orders in Egypt before fulfillment COD PRO helps Egypt Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. It can place a real Shopify fulfillment hold on selected orders and supports WhatsApp or SMS phone verification before checkout. - WhatsApp: $0.0886 per message - Voice call: $0.2856 per minute - Email: $0.03 per message - Customer language: Arabic is available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Egypt use COD PRO Send Arabic WhatsApp messages, automated voice calls, or emails to confirm Shopify COD orders. Place matching orders on a Shopify fulfillment hold while you wait. The COD button can verify a phone number by WhatsApp or SMS code before checkout. ## Prices in Egypt - WhatsApp: $0.0886 per message - Voice call: $0.2856 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, add prepaid wallet credit, choose Arabic and your confirmation channels, then set up hold rules and optional COD button verification. ## Cash on delivery in Egypt Cash on delivery is commonly called الدفع عند الاستلام in Egypt. Arabic is available for customer messages, and English is also available when that is the better fit for the buyer and store. Start by presenting the COD option clearly and decide which Shopify orders should wait for an answer. The Buy with Cash on Delivery button verifies a phone number before checkout with a WhatsApp or SMS one-time code. It does not send an SMS confirmation after a Shopify order has been placed. For a simple launch, turn on Arabic WhatsApp confirmation and set real Shopify fulfillment holds for the COD orders you choose. Automated voice call and email can sit beside WhatsApp. On the call, the customer presses 1 to confirm. A confirmed order can be released from its hold and enter the existing fulfillment queue. COD PRO uses approved senders and templates, so the store does not need to open a Twilio account or complete Meta or WhatsApp Business onboarding. ## Couriers and shipment updates Egypt sellers commonly ship with couriers such as Bosta, Aramex, and Mylerz. COD PRO does not integrate with any courier directly. Keep your booking process with Bosta, Aramex, Mylerz, or another service. When the parcel is ready, enter the tracking details in the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. This means the confirmation stage does not depend on a particular delivery partner. A store can confirm a Cairo order, choose the courier in its normal dispatch process, and use the fulfillment record as the source for the tracking message. Review the carrier name and tracking number in Shopify before completing the fulfillment. That makes the outgoing update useful to the customer and keeps COD PRO focused on order confirmation and Shopify-based notifications. ## Example **With the COD button:** A customer in Alexandria orders an EGP 720 kitchen item with الدفع عند الاستلام, verifies their phone with a WhatsApp or SMS code, and checks out with the matching number. The order arrives already confirmed. The seller ships with Bosta, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A customer uses normal checkout for the same Alexandria order. COD PRO sends a post-order WhatsApp confirmation in Arabic, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with Bosta. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can customers in Egypt confirm a COD order in Arabic? Yes. Arabic is available as a COD PRO customer message language. ### Can I choose WhatsApp, calls, and email together? Yes. Shopify order confirmation can use WhatsApp, automated voice call, and email. You set the message type and mode for your store. ### What happens after the customer confirms? COD PRO can release the real Shopify fulfillment hold automatically, allowing the order to continue through your normal process. ### Does COD PRO work with Bosta or Mylerz tracking? Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from your Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/egypt --- # Confirm COD orders in Morocco before fulfillment COD PRO helps Morocco Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. Arabic and French are available for customer messages, and selected orders can stay on a real Shopify fulfillment hold until confirmation. - WhatsApp: $0.089 per message - Voice call: $0.8828 per minute - Email: $0.03 per message - Customer languages: Arabic and French are available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Morocco use COD PRO Set customer messages in Arabic or French and confirm Shopify COD orders by WhatsApp, automated voice call, or email. Use Shopify fulfillment holds until the shopper confirms. For pre-checkout verification, use the COD button with a WhatsApp or SMS code. ## Prices in Morocco - WhatsApp: $0.089 per message - Voice call: $0.8828 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, add funds to the prepaid wallet, choose Arabic or French, select your channels, and configure the hold rules you need. ## Cash on delivery in Morocco In Morocco, sellers can describe COD as الدفع عند الاستلام or, in French, paiement à la livraison. Arabic and French are both available for customer messages, allowing the confirmation language to match the store's customer communication. Start by choosing the label used on the storefront and enabling a confirmation channel that fits the order flow. The Buy with Cash on Delivery button can verify a phone with a WhatsApp or SMS one-time code before Shopify checkout. That SMS is not a post-order confirmation. Set up WhatsApp confirmation first, then decide which COD orders should receive a real Shopify fulfillment hold. You can add automated voice call and email as needed. A customer confirms the voice call by pressing 1. Holds appear in Shopify and keep selected orders from moving into fulfillment while the store waits for a clear answer. When the customer confirms, the order can continue through the store's usual process. COD PRO uses its approved senders and templates, without a Twilio account or Meta or WhatsApp Business onboarding. ## Couriers and shipment updates Morocco sellers commonly ship with couriers such as Amana, CTM Messagerie, and Aramex. COD PRO does not integrate with couriers directly. Use the courier workflow your team already has and add the parcel's tracking details to the Shopify fulfillment after it is booked. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. The courier can vary without changing the rest of the workflow. Confirm the order with COD PRO, prepare the parcel, then let Shopify store the carrier and tracking information. COD PRO uses those fulfillment details for the shipment update. Before completing the fulfillment, make sure the tracking number matches the parcel and carrier. This keeps the customer update tied to the actual shipping record rather than to a separate courier connection. ## Example **With the COD button:** A shopper in Casablanca places a MAD 360 paiement à la livraison order, verifies their number with a WhatsApp or SMS code, and checks out with the matching number. The order arrives already confirmed. The seller ships with Amana, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A shopper uses normal checkout for the same Casablanca order. COD PRO sends a post-order WhatsApp confirmation in French, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with Amana. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can shoppers in Morocco receive confirmation in Arabic or French? Yes. Both Arabic and French are among COD PRO's 13 customer message languages. ### Can a customer confirm by pressing 1? Yes. The automated voice confirmation call asks the shopper to press 1 to confirm the order. ### Can I hold an order in Shopify until it is confirmed? Yes. COD PRO places a real Shopify fulfillment hold on orders that match your rules and releases it after confirmation. ### Does COD PRO work with Amana or CTM Messagerie? Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from your Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/morocco --- # Confirm COD orders in Brazil before fulfillment COD PRO helps Brazil Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. Portuguese customer messages are available, and order hold keeps selected Shopify orders out of fulfillment until confirmation. - WhatsApp: $0.0918 per message - Voice call: $0.1265 per minute - Email: $0.03 per message - Customer language: Portuguese is available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Brazil use COD PRO Use Portuguese customer messages and send confirmations by WhatsApp, automated voice call, or email. Keep selected Shopify orders on hold until confirmation. The Buy with Cash on Delivery button can verify the phone with a WhatsApp or SMS code before checkout. ## Prices in Brazil - WhatsApp: $0.0918 per message - Voice call: $0.1265 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, fund the prepaid wallet, select Portuguese, configure the confirmation channels, and turn on order hold where it fits your workflow. ## Cash on delivery in Brazil Brazilian sellers can describe this payment choice as pagamento na entrega. Portuguese is available for customer messages, so the order-confirmation experience can use the same language as the store. Start by keeping the payment label clear on the product or checkout journey and deciding which COD orders should wait for a confirmation response. The Buy with Cash on Delivery button verifies the phone number before checkout with a WhatsApp or SMS one-time code. SMS is only used for that one-time verification in Shopify, not for confirming the order afterwards. A practical first setup is Portuguese WhatsApp confirmation and a real Shopify fulfillment hold for selected COD orders. Automated voice call and email are also available. On an automated call, the customer presses 1 to confirm. The hold appears in Shopify, giving the team a clear signal not to fulfill while confirmation is pending. After a confirmed response, the order can continue through the normal Shopify process. COD PRO uses approved senders and templates, so no Twilio account or Meta or WhatsApp Business onboarding is required. ## Couriers and shipment updates Brazil sellers commonly ship with couriers such as Correios, Jadlog, and Loggi. COD PRO does not integrate with those couriers directly. Continue to book shipments in the service you use and record the carrier and tracking details in the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. This means a store can use Correios for one parcel and Loggi for another while keeping the same confirmation rules. Confirmation happens before shipment. Tracking becomes available when your team completes the Shopify fulfillment. COD PRO reads that fulfillment data for the shipment notification, so confirm the carrier name and tracking number before the fulfillment is completed. There is no separate courier connection to configure inside COD PRO. ## Example **With the COD button:** A customer in São Paulo places a R$ 149 pagamento na entrega order, verifies their phone with a WhatsApp or SMS code, and checks out with the matching number. The order arrives already confirmed. The seller ships with Jadlog, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A customer uses normal checkout for the same São Paulo order. COD PRO sends a post-order WhatsApp confirmation in Portuguese, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with Jadlog. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can shoppers in Brazil receive COD confirmation in Portuguese? Yes. Portuguese is one of COD PRO's 13 customer message languages. ### How can a shopper confirm a COD order? COD PRO can confirm Shopify COD orders by WhatsApp, automated voice call with press 1, or email. ### Can I hold only selected orders? Yes. You choose the order-hold rules, and matching orders receive a real Shopify fulfillment hold until they are confirmed or you release them. ### Does COD PRO work with Correios or Jadlog tracking? Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from your Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/brazil --- # Confirm COD orders in Italy before fulfillment COD PRO helps Italy Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. Italian customer messages are available, while Shopify fulfillment holds keep selected orders waiting for a real confirmation. - WhatsApp: $0.115 per message - Voice call: $0.1276 per minute - Email: $0.03 per message - Customer language: Italian is available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Italy use COD PRO Send Italian WhatsApp messages, automated voice calls, or emails after Shopify COD orders. Use a fulfillment hold for orders that must wait for confirmation. The COD button verifies a phone number by WhatsApp or SMS code before checkout. ## Prices in Italy - WhatsApp: $0.115 per message - Voice call: $0.1276 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, top up the prepaid wallet, choose Italian and your confirmation channels, then create the rules for orders you want to hold. ## Cash on delivery in Italy In Italy, cash on delivery is commonly called contrassegno. Italian is available for customer messages, giving sellers a clear way to align confirmation messages with their storefront language. Start by making the contrassegno option clear and choosing which orders should be held for a reply. The Buy with Cash on Delivery button can verify the shopper's phone before checkout using a WhatsApp or SMS one-time code. That code is not a Shopify post-order SMS confirmation. Italian sellers can begin with WhatsApp confirmation and a real Shopify fulfillment hold for selected orders. Automated voice call and email are available as additional confirmation channels. On the voice call, the buyer presses 1 to confirm. Because the hold is in Shopify, it fits an existing picking and fulfillment process rather than creating a separate queue. Once the customer has confirmed, the hold can be released and the parcel can move forward. COD PRO's approved senders and templates avoid the need for a Twilio account or Meta or WhatsApp Business onboarding. ## Couriers and shipment updates Italy sellers commonly ship with couriers such as BRT, GLS, SDA, and Poste Italiane. COD PRO does not integrate with any of these couriers directly. Keep booking parcels through your normal carrier workflow and create the Shopify fulfillment with its tracking details. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. The courier choice remains yours. A store can use BRT for one shipment, GLS for another, or Poste Italiane for a different destination without reconfiguring COD PRO. The confirmation process finishes before the parcel is handed over. After your team enters the carrier and tracking number in Shopify, that fulfillment information supplies the shipment notification. Check the data before completing fulfillment so the buyer receives the tracking for the correct parcel. Keep each contrassegno order visible and actionable for the dispatch team throughout this handoff. ## Example **With the COD button:** A buyer in Milan orders a €79 contrassegno accessory, verifies their phone with a WhatsApp or SMS code, and checks out with the matching number. The order arrives already confirmed. The seller dispatches with BRT, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A buyer uses normal checkout for the same Milan order. COD PRO sends a post-order WhatsApp confirmation in Italian, and the order waits on a real Shopify fulfillment hold. The buyer confirms, the hold is released, and the seller dispatches with BRT. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can customers in Italy confirm a contrassegno order in Italian? Yes. Italian is available as one of COD PRO's 13 customer message languages. ### Can COD PRO confirm by email as well as WhatsApp? Yes. On Shopify, COD PRO can confirm orders by WhatsApp, automated voice call, and email. ### What is an order hold? It is a real Shopify fulfillment hold that keeps matching orders out of fulfillment until the customer confirms or you take action. ### Does COD PRO work with BRT or Poste Italiane tracking? Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from your Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/italy --- # Confirm COD orders in Portugal before fulfillment COD PRO helps Portugal Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. Portuguese customer messages are available, and selected orders can receive a real Shopify fulfillment hold until the customer confirms. - WhatsApp: $0.1021 per message - Voice call: $0.575 per minute - Email: $0.03 per message - Customer language: Portuguese is available. - COD button verification: WhatsApp or SMS one-time code ## How sellers in Portugal use COD PRO Use Portuguese customer messages to confirm Shopify COD orders by WhatsApp, automated voice call, or email. Apply real Shopify fulfillment holds to orders that need confirmation first. The COD button can verify a phone by WhatsApp or SMS code before checkout. ## Prices in Portugal - WhatsApp: $0.1021 per message - Voice call: $0.575 per minute - Email: $0.03 per message Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. ## Getting started Install COD PRO from the Shopify App Store, add prepaid wallet credit, select Portuguese and your channels, then configure the confirmation and hold rules for your store. ## Cash on delivery in Portugal In Portugal, sellers may call cash on delivery pagamento à cobrança or contra reembolso. Portuguese is available for customer messages, so you can keep the order conversation consistent with your shop. Begin by deciding which label appears on the storefront and which COD orders should wait for a response. The Buy with Cash on Delivery button can verify the phone before checkout with a WhatsApp or SMS one-time code. In Shopify, SMS is limited to that code verification and is not an after-order confirmation channel. Start with Portuguese WhatsApp confirmation and a real Shopify fulfillment hold for the orders you want checked before dispatch. You may add automated voice call or email based on your workflow. The customer confirms an automated voice call by pressing 1. Holds are Shopify fulfillment holds, so the order remains visible in the place your team already manages orders. On confirmation, it can return to the usual packing process. COD PRO provides approved senders and templates, with no Twilio account or Meta or WhatsApp Business onboarding required. ## Couriers and shipment updates Portugal sellers commonly ship with couriers such as CTT, DPD, and GLS. COD PRO does not integrate with couriers directly. Use the carrier and booking method that your team prefers, and add the tracking information when creating the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use. This lets confirmation settings remain stable even if the shipping carrier changes from one parcel to another. COD PRO confirms the order, while the Shopify fulfillment records the dispatch details. Once the fulfillment includes the carrier and tracking number, COD PRO can send the shipment update from those data. Before completing fulfillment, verify that the information belongs to the right order. No direct CTT, DPD, or GLS connection is needed in COD PRO. ## Example **With the COD button:** A shopper in Porto orders a €54 pagamento à cobrança item, verifies their number with a WhatsApp or SMS code, and checks out with the matching number. The order arrives already confirmed. The seller ships with CTT, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking. **Without the button:** A shopper uses normal checkout for the same Porto order. COD PRO sends a post-order WhatsApp confirmation in Portuguese, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with CTT. COD PRO sends the shipment notification from the Shopify fulfillment tracking. ## FAQ ### Can customers in Portugal confirm a pagamento à cobrança order in Portuguese? Yes. Portuguese is available among COD PRO's 13 customer message languages. ### Can I use voice calls to confirm orders? Yes. COD PRO can make an automated voice call and the customer can press 1 to confirm the Shopify order. ### Can I hold an order until I have confirmation? Yes. Matching orders can receive a real Shopify fulfillment hold and the hold is released when the customer confirms. ### Does COD PRO work with CTT or DPD tracking? Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from your Shopify fulfillment. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/portugal --- # Confirm ramburs orders in Romania before fulfillment COD PRO helps Shopify sellers in Romania confirm ramburs orders after checkout by WhatsApp, automated voice call where the customer presses 1 to confirm or 2 to cancel, or email. Romanian customer messages are available, and Shopify fulfillment holds keep selected orders waiting for a reply. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer language: Romanian is available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Romania use COD PRO Send Romanian WhatsApp messages, automated voice calls, or emails after a Shopify ramburs order is placed. On a voice call, the customer presses 1 to confirm or 2 to cancel. Auto mode starts with email, then tries WhatsApp and a call, stopping on the first reply. Use a real Shopify fulfillment hold when an order must wait for confirmation. The **Buy with Cash on Delivery** button offers a separate step before checkout. It verifies the shopper's phone with a WhatsApp or SMS one-time code. SMS is not used to confirm a Shopify order after checkout. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, add credit to the prepaid wallet, select Romanian, and choose your confirmation channels. Set fulfillment-hold rules for the ramburs orders that should wait. No Twilio or Meta account is needed. ## Cash on delivery in Romania In Romania, cash on delivery is commonly called ramburs. Use that familiar term on product and checkout pages so shoppers know when and how they will pay. Romanian is available for COD PRO customer messages. After checkout, COD PRO can ask the customer to confirm through WhatsApp, an automated voice call, or email. The call lets the customer press 1 to confirm or 2 to cancel. A real Shopify fulfillment hold can keep the order waiting until the customer confirms, so the fulfillment team can continue working from Shopify. For phone verification before checkout, add the **Buy with Cash on Delivery** button. The shopper receives a one-time code by WhatsApp or SMS and enters it before continuing to Shopify checkout. This code verifies the phone number. It is not an SMS order confirmation after checkout. ## Couriers and shipment updates Romanian sellers commonly ship with FAN Courier, Cargus, Sameday, and DPD. COD PRO does not integrate directly with these couriers. Book and manage the parcel through your normal courier workflow, then add its tracking details to the Shopify fulfillment. COD PRO sends the shipment notification using the tracking from that Shopify fulfillment. This works whether the parcel goes through FAN Courier, Cargus, Sameday, DPD, or another courier. Check the carrier and tracking number in Shopify before completing fulfillment. ## Example **With the COD button:** A shopper in Bucharest chooses ramburs, verifies their phone with a WhatsApp or SMS code, and continues to Shopify checkout with the same number. The resulting order has matching pre-checkout verification. The seller ships with FAN Courier, adds the tracking to the Shopify fulfillment, and COD PRO uses that tracking for the shipment notification. **Without the button:** A shopper places the same order through normal checkout. COD PRO sends a post-order WhatsApp message in Romanian, and a real Shopify fulfillment hold keeps the order waiting. The customer confirms, the hold is released, and the seller fulfills the parcel with the courier tracking added in Shopify. ## FAQ ### Can customers in Romania receive messages in Romanian? Yes. Romanian is one of COD PRO's 13 customer message languages. ### Can COD PRO confirm a Shopify order by SMS? No. After checkout, confirmation uses WhatsApp, automated voice call, or email. SMS is only available for the one-time code at the COD button before checkout. ### What happens in Auto mode? Auto mode tries the lowest-cost route first, starting with email, then WhatsApp, then a call. It stops as soon as the customer replies. ### Does COD PRO connect directly to Romanian couriers? No. Add the courier tracking to the Shopify fulfillment. COD PRO uses that tracking for the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/romania --- # Confirm za pobraniem orders in Poland before fulfillment COD PRO helps Shopify sellers in Poland confirm za pobraniem orders after checkout by WhatsApp, automated voice call where the customer presses 1 to confirm or 2 to cancel, or email. Polish customer messages are available, and real Shopify fulfillment holds keep selected orders waiting. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer language: Polish is available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Poland use COD PRO Confirm Shopify za pobraniem orders after checkout through WhatsApp, an automated voice call, or email. Polish customer messages are available. A customer can press 1 to confirm or 2 to cancel during the call. Real Shopify fulfillment holds keep selected orders waiting for a response. Auto mode tries the lowest-cost route first: email, then WhatsApp, then a call. It stops on the first reply. The **Buy with Cash on Delivery** button is a separate pre-checkout option that verifies a phone number with a WhatsApp or SMS one-time code. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, top up the prepaid wallet, select Polish, and choose the channels for post-order confirmation. Add rules for any za pobraniem orders that should receive a Shopify fulfillment hold. You do not need a Twilio or Meta account. ## Cash on delivery in Poland In Poland, cash on delivery is commonly called za pobraniem. Use that wording wherever shoppers choose or review the payment method. Polish is available for COD PRO messages, so the confirmation can match the language used by the store. COD PRO contacts the customer after Shopify checkout by WhatsApp, automated voice call, or email. Auto mode can try email first, then WhatsApp, then a call, and stops when the customer replies. If a selected order needs to wait, a real Shopify fulfillment hold keeps it out of fulfillment until confirmation. The **Buy with Cash on Delivery** button works before Shopify checkout. It sends a one-time code through WhatsApp or SMS to verify the shopper's phone. That SMS code is not a post-order Shopify confirmation. ## Couriers and shipment updates Polish sellers commonly use InPost, DPD, DHL, and GLS. COD PRO does not connect directly to any courier. Keep booking parcels through the service that fits the order, then enter the carrier and tracking details in the Shopify fulfillment. COD PRO uses the tracking from the Shopify fulfillment when it sends the shipment notification. A store can use InPost for one parcel and DPD, DHL, or GLS for another without changing the confirmation setup. Verify the tracking details in Shopify before completing fulfillment. ## Example **With the COD button:** A shopper in Warsaw chooses za pobraniem, verifies their phone with a WhatsApp or SMS code, and continues to Shopify checkout with the matching number. The seller sends the parcel with InPost, adds its tracking to the Shopify fulfillment, and COD PRO uses that tracking for the shipment notification. **Without the button:** A shopper completes normal checkout for the same order. COD PRO sends a post-order WhatsApp confirmation in Polish, while a real Shopify fulfillment hold keeps the order waiting. After the customer confirms, the hold is released and the seller fulfills the parcel with tracking recorded in Shopify. ## FAQ ### Can customers in Poland receive messages in Polish? Yes. Polish is one of COD PRO's 13 customer message languages. ### Is SMS available for confirmation after checkout? No. SMS is only used for the one-time code at the COD button before checkout. Shopify order confirmation uses WhatsApp, automated voice call, or email. ### Can unconfirmed orders wait in Shopify? Yes. COD PRO uses real Shopify fulfillment holds to keep selected orders waiting until the customer confirms. ### Does COD PRO need an InPost or DPD integration? No. Add the parcel tracking to the Shopify fulfillment, and COD PRO uses that tracking for the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/poland --- # Confirm antikatavoli orders in Greece before fulfillment COD PRO helps Shopify sellers in Greece confirm antikatavoli (αντικαταβολή) orders after checkout by WhatsApp, automated voice call where the customer presses 1 to confirm or 2 to cancel, or email. Greek customer messages are available, with Shopify fulfillment holds for orders that must wait. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer language: Greek is available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Greece use COD PRO Send Greek WhatsApp messages, automated voice calls, or emails after Shopify antikatavoli orders are placed. On a voice call, the customer presses 1 to confirm or 2 to cancel. For selected orders, a real Shopify fulfillment hold keeps fulfillment waiting until the customer confirms. Auto mode starts with the lowest-cost route, trying email, then WhatsApp, then a call, and stops on the first reply. Before checkout, the **Buy with Cash on Delivery** button can verify a phone with a WhatsApp or SMS one-time code. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, add credit to the prepaid wallet, select Greek, and choose the confirmation channels. Create fulfillment-hold rules for the antikatavoli orders that should wait for a reply. No Twilio or Meta account is required. ## Cash on delivery in Greece In Greece, cash on delivery is commonly called antikatavoli (αντικαταβολή). Use the Greek term where customers select the payment method and explain when they will pay. COD PRO supports Greek customer messages. After checkout, COD PRO can confirm the Shopify order through WhatsApp, an automated voice call, or email. The voice call accepts 1 to confirm and 2 to cancel. A real Shopify fulfillment hold keeps a matching order waiting until the customer confirms, keeping the decision visible in the store's normal workflow. The **Buy with Cash on Delivery** button provides phone verification before checkout. It sends a one-time code by WhatsApp or SMS. This is separate from post-order confirmation, and COD PRO does not send Shopify order confirmations by SMS. ## Couriers and shipment updates Greek sellers commonly ship with ACS, ELTA Courier, Speedex, and Geniki Taxydromiki. COD PRO does not integrate directly with these couriers. Continue booking and managing parcels through your usual courier workflow, then add the tracking information to the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from that fulfillment. The same process works across ACS, ELTA Courier, Speedex, Geniki Taxydromiki, or another courier because the tracking source is Shopify. Check the tracking details before completing fulfillment. ## Example **With the COD button:** A shopper in Athens chooses antikatavoli, verifies their phone with a WhatsApp or SMS code, and continues to Shopify checkout with the matching number. The seller ships with ACS, adds the tracking to the Shopify fulfillment, and COD PRO uses it for the shipment notification. **Without the button:** A shopper places the same order through normal checkout. COD PRO sends a post-order WhatsApp confirmation in Greek, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller fulfills the parcel with the ACS tracking recorded in Shopify. ## FAQ ### Can customers receive confirmation messages in Greek? Yes. Greek is one of COD PRO's 13 customer message languages. ### How does the automated voice call work? After checkout, the call asks the customer to press 1 to confirm or 2 to cancel the order. ### Is the SMS code a Shopify order confirmation? No. SMS is only used for the one-time code at the COD button before checkout. Post-order confirmation uses WhatsApp, automated voice call, or email. ### Does COD PRO integrate with ACS or ELTA Courier? No direct courier integration is needed. Add the tracking to the Shopify fulfillment, and COD PRO uses it for the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/greece --- # Confirm dobírka orders in Czechia before fulfillment COD PRO helps Shopify sellers in Czechia confirm dobírka orders after checkout by WhatsApp, automated voice call where the customer presses 1 to confirm or 2 to cancel, or email. Czech customer messages are available, and real Shopify fulfillment holds keep selected orders waiting for confirmation. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer language: Czech is available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Czechia use COD PRO Confirm Shopify dobírka orders after checkout by WhatsApp, automated voice call, or email. Czech customer messages are available. During a voice call, the customer presses 1 to confirm or 2 to cancel. Selected orders can remain on a real Shopify fulfillment hold until the customer confirms. Auto mode tries email first, then WhatsApp, then a call, and stops when it receives the first reply. The **Buy with Cash on Delivery** button can also verify the shopper's phone by WhatsApp or SMS code before Shopify checkout. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, top up the prepaid wallet, select Czech, and choose the post-order confirmation channels. Add rules for dobírka orders that should receive a Shopify fulfillment hold. No Twilio or Meta account is needed. ## Cash on delivery in Czechia In Czechia, cash on delivery is commonly called dobírka. Use that term where customers select the payment method and in any instructions about paying on delivery. Czech is available for COD PRO customer messages. After checkout, confirmation can go through WhatsApp, automated voice call, or email. On the call, the customer presses 1 to confirm or 2 to cancel. If the order matches your rules, a real Shopify fulfillment hold keeps it waiting until confirmation, so the fulfillment team can manage it in Shopify. For verification before checkout, the **Buy with Cash on Delivery** button sends a one-time code through WhatsApp or SMS. The code verifies the phone number before the shopper reaches Shopify checkout. SMS is not a channel for confirming the Shopify order after it is placed. ## Couriers and shipment updates Czech sellers commonly use PPL, DPD, GLS, and Zásilkovna. COD PRO does not integrate directly with these couriers. Keep using your normal parcel-booking workflow and add the carrier and tracking details to the Shopify fulfillment. COD PRO uses the tracking from the Shopify fulfillment for the shipment notification. You can choose PPL for one parcel and DPD, GLS, Zásilkovna, or another courier for the next without changing the confirmation flow. Check the tracking information in Shopify before completing fulfillment. ## Example **With the COD button:** A shopper in Prague chooses dobírka, verifies their phone with a WhatsApp or SMS code, and continues to Shopify checkout with the same number. The seller ships with PPL, adds the tracking to the Shopify fulfillment, and COD PRO uses that tracking for the shipment notification. **Without the button:** A shopper completes normal checkout for the same order. COD PRO sends a post-order WhatsApp confirmation in Czech, while a real Shopify fulfillment hold keeps the order waiting. The customer confirms, the hold is released, and the seller fulfills the parcel with the PPL tracking stored in Shopify. ## FAQ ### Can customers in Czechia receive messages in Czech? Yes. Czech is one of COD PRO's 13 customer message languages. ### Can a voice call record a cancellation? Yes. The automated call asks the customer to press 1 to confirm or 2 to cancel. ### Do held orders stay in Shopify? Yes. COD PRO uses a real Shopify fulfillment hold to keep selected orders waiting until the customer confirms. ### Does COD PRO connect directly to PPL or Zásilkovna? No. Add the tracking to the Shopify fulfillment, and COD PRO uses that tracking for the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/czechia --- # Confirm COD orders in Hungary before fulfillment COD PRO helps Hungary Shopify sellers confirm utánvét orders after checkout by WhatsApp, automated voice call, or email. Hungarian customer messages are available, and real Shopify fulfillment holds keep selected orders waiting until the customer confirms. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer language: Hungarian is available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Hungary use COD PRO Send Hungarian WhatsApp messages, automated voice calls, or emails after a Shopify COD order is placed. On a voice call, the customer presses 1 to confirm or 2 to cancel. Auto mode starts with email, then tries WhatsApp and a call, stopping on the first reply. Use a real Shopify fulfillment hold when an order must wait for confirmation. The Buy with Cash on Delivery button offers a separate step before checkout. It verifies the shopper's phone with a WhatsApp or SMS one-time code. SMS is not used for post-order Shopify confirmation. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, add credit to the prepaid wallet, choose Hungarian, and select the confirmation channels you want to use. Create rules for orders that should receive a real Shopify fulfillment hold. No Twilio or Meta account is needed. ## Cash on delivery in Hungary In Hungary, cash on delivery is commonly called utánvét. Use that familiar term on the storefront and in delivery information so customers know when payment is collected. Hungarian is available for COD PRO customer messages. After checkout, COD PRO can ask the customer to confirm by WhatsApp, automated voice call, or email. A voice call asks the customer to press 1 to confirm or 2 to cancel. If Auto mode is enabled, it tries email first, followed by WhatsApp and then a call, and stops when the customer replies. For phone verification before checkout, add the Buy with Cash on Delivery button. The shopper receives a WhatsApp or SMS one-time code before continuing to Shopify checkout. This code checks the phone number. It is not an SMS confirmation of a Shopify order. ## Couriers and shipment updates Hungary sellers commonly use Magyar Posta, GLS, DPD, and Foxpost. COD PRO does not integrate directly with these couriers. Continue booking and managing parcels through your usual courier workflow. When the parcel is ready, create the Shopify fulfillment and add its tracking details. COD PRO sends the shipment notification using the tracking from that fulfillment. Check the carrier and tracking number in Shopify before completing fulfillment so the customer receives the correct information. ## Example with and without the COD button **With the COD button:** A shopper in Budapest chooses utánvét, verifies their phone with a WhatsApp or SMS code, and continues to Shopify checkout with the matching number. The order arrives confirmed. The seller creates the fulfillment with GLS tracking, and COD PRO uses that tracking for the shipment notification. **Without the COD button:** A shopper places an utánvét order through the normal checkout. COD PRO sends a post-order WhatsApp confirmation in Hungarian, while a real Shopify fulfillment hold keeps the order waiting. The customer confirms, the hold is released, and the seller later adds the courier tracking to the Shopify fulfillment. ## FAQ ### Can customers in Hungary receive confirmation messages in Hungarian? Yes. Hungarian is one of COD PRO's 13 customer message languages. ### Can SMS confirm a Shopify order after checkout? No. SMS is only used for the one-time code at the Buy with Cash on Delivery button before Shopify checkout. Post-order confirmation uses WhatsApp, automated voice call, or email. ### What does Auto mode do? Auto mode tries the lowest-cost route first: email, then WhatsApp, then an automated voice call. It stops as soon as the customer replies. ### Does COD PRO connect directly to Hungarian couriers? No. Add the courier and tracking details to the Shopify fulfillment. COD PRO uses that fulfillment tracking in the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/hungary --- # Confirm COD orders in Malaysia before fulfillment COD PRO helps Malaysia Shopify sellers confirm COD orders after checkout by WhatsApp, automated voice call, or email. Malay and English customer messages are available, and real Shopify fulfillment holds keep selected orders waiting for confirmation. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer languages: Malay and English are available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Malaysia use COD PRO Send Malay or English confirmation messages after Shopify COD checkout by WhatsApp, automated voice call, or email. A customer can press 1 to confirm or 2 to cancel during the voice call. Auto mode tries email first, then WhatsApp, then a call, and stops on the first reply. Real Shopify fulfillment holds can keep selected orders waiting for confirmation. The Buy with Cash on Delivery button can verify a phone before checkout with a WhatsApp or SMS one-time code. That SMS code is only for pre-checkout verification, not Shopify order confirmation. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, fund the prepaid wallet, and choose Malay or English for customer messages. Select your post-order confirmation channels and create rules for orders that should wait on a Shopify fulfillment hold. No Twilio or Meta account is needed. ## Cash on delivery in Malaysia Cash on delivery is widely called COD in Malaysia. Keep the same clear term across product pages, checkout information, and delivery instructions. Malay and English are both available for COD PRO customer messages. After checkout, COD PRO can contact the customer through WhatsApp, an automated voice call, or email. On the call, the customer presses 1 to confirm or 2 to cancel. Auto mode begins with the lowest-cost route, email, and moves to WhatsApp and then a call only when needed. It stops as soon as the customer replies. For an earlier phone check, the Buy with Cash on Delivery button sends a WhatsApp or SMS one-time code before Shopify checkout. The code verifies the shopper's phone. It is separate from post-order confirmation, where SMS is not a supported channel. ## Couriers and shipment updates Malaysia sellers commonly ship with Pos Laju, J&T Express, Ninja Van, and DHL eCommerce. COD PRO does not integrate directly with these couriers. Use the carrier accounts and booking process that already fit your store. Create the Shopify fulfillment when the parcel is ready and enter the tracking details there. COD PRO uses the tracking from the Shopify fulfillment for its shipment notification. This lets the store choose a different courier for each parcel without changing the confirmation workflow. ## Example with and without the COD button **With the COD button:** A shopper in Kuala Lumpur chooses COD, verifies their phone with a WhatsApp or SMS code, and completes Shopify checkout with the matching number. The order arrives confirmed. The seller later adds J&T Express tracking to the Shopify fulfillment, which supplies the shipment notification details. **Without the COD button:** A shopper completes the normal COD checkout. COD PRO sends a post-order WhatsApp message in Malay, and a real Shopify fulfillment hold keeps the order waiting. After the customer confirms, the hold is released and the seller fulfills the order with their chosen courier and tracking. ## FAQ ### Can customers in Malaysia receive messages in Malay or English? Yes. Malay and English are both available among COD PRO's 13 customer message languages. ### Can a customer confirm or cancel during the automated call? Yes. The automated voice call asks the customer to press 1 to confirm or 2 to cancel. ### Does Auto mode send every channel? No. It tries email, then WhatsApp, then an automated voice call, and stops on the first customer reply. ### Does COD PRO integrate with Pos Laju or J&T Express? No direct courier integration is required. Add the tracking to the Shopify fulfillment, and COD PRO uses it in the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/malaysia --- # Confirm COD orders in Mexico before fulfillment COD PRO helps Mexico Shopify sellers confirm pago contra entrega orders after checkout by WhatsApp, automated voice call, or email. Spanish customer messages are available, and real Shopify fulfillment holds keep selected orders waiting for confirmation. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer language: Spanish is available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Mexico use COD PRO Confirm pago contra entrega orders after Shopify checkout by WhatsApp, automated voice call, or email. Spanish is available for customer messages. During a voice call, the customer presses 1 to confirm or 2 to cancel. Auto mode tries email, WhatsApp, and then a call, stopping on the first reply. Use real Shopify fulfillment holds for orders that should not move forward without confirmation. For a phone check before checkout, the Buy with Cash on Delivery button sends a WhatsApp or SMS one-time code. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, add funds to the prepaid wallet, and choose Spanish for customer messages. Select the confirmation channels and define which orders should receive a Shopify fulfillment hold. COD PRO does not require a Twilio or Meta account. ## Cash on delivery in Mexico In Mexico, cash on delivery is commonly called pago contra entrega. Use the familiar Spanish term wherever customers choose or review their payment method. Spanish is available for COD PRO customer messages. Once the Shopify order is placed, COD PRO can send a WhatsApp message or email, or make an automated voice call. The call asks the customer to press 1 to confirm or 2 to cancel. Auto mode starts with email, followed by WhatsApp and a call, and stops after the first reply. The Buy with Cash on Delivery button handles a different stage. Before Shopify checkout, it verifies the shopper's phone with a WhatsApp or SMS one-time code. The SMS code is not a post-order confirmation message. ## Couriers and shipment updates Mexico sellers commonly use Estafeta, DHL, FedEx, and Redpack. COD PRO does not integrate with these couriers. Book the parcel through your normal carrier process and add the tracking details when you create the Shopify fulfillment. COD PRO sends the shipment notification using the tracking from that Shopify fulfillment. The same workflow works when the store changes couriers between destinations. Check the carrier and tracking number in Shopify before fulfillment is completed. ## Example with and without the COD button **With the COD button:** A shopper in Mexico City chooses pago contra entrega, verifies their phone with a WhatsApp or SMS code, and completes checkout using the matching number. The order arrives confirmed. The seller adds Estafeta tracking to the Shopify fulfillment, and COD PRO uses it for the shipment notification. **Without the COD button:** A shopper places the order through the normal checkout. COD PRO sends a post-order WhatsApp confirmation in Spanish, while a real Shopify fulfillment hold keeps the order waiting. The customer confirms, the hold is released, and the seller later creates the fulfillment with the selected courier's tracking. ## FAQ ### Can customers in Mexico receive confirmation messages in Spanish? Yes. Spanish is one of COD PRO's 13 customer message languages. ### Is SMS available for post-order confirmation? No. SMS is only available for the one-time code at the Buy with Cash on Delivery button before checkout. Post-order confirmation uses WhatsApp, automated voice call, or email. ### Can COD PRO keep an unconfirmed order out of fulfillment? Yes. Rules can place matching orders on a real Shopify fulfillment hold until the customer confirms or you take action. ### Does COD PRO connect directly to Estafeta or Redpack? No. Enter the courier tracking in the Shopify fulfillment. COD PRO uses those fulfillment details in the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/mexico --- # Confirm COD orders in Kuwait before fulfillment COD PRO helps Kuwait Shopify sellers confirm الدفع عند الاستلام orders after checkout by WhatsApp, automated voice call, or email. Arabic and English customer messages are available, and Shopify fulfillment holds keep selected orders waiting for confirmation. - Prices: Per message, by country: see your exact prices in the COD PRO app - Customer languages: Arabic and English are available. - COD button verification: WhatsApp or SMS one-time code before Shopify checkout ## How sellers in Kuwait use COD PRO Send Arabic or English confirmation messages after a Shopify cash-on-delivery order by WhatsApp, automated voice call, or email. On the voice call, the customer presses 1 to confirm or 2 to cancel. Auto mode tries email first, then WhatsApp, then a call, and stops as soon as the customer replies. Real Shopify fulfillment holds can keep selected orders waiting for confirmation. Before checkout, the Buy with Cash on Delivery button can verify the shopper's phone with a WhatsApp or SMS one-time code. ## Prices Prices are per message and vary by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## Getting started Install COD PRO from the Shopify App Store, top up the prepaid wallet, and choose Arabic or English for customer messages. Select the post-order confirmation channels and create rules for orders that should receive a Shopify fulfillment hold. No Twilio or Meta account is needed. ## Cash on delivery in Kuwait In Kuwait, cash on delivery is الدفع عند الاستلام. Stores also use the English term cash on delivery or COD. Arabic and English are available for COD PRO customer messages, so the confirmation flow can follow the storefront language. After checkout, COD PRO can contact the customer by WhatsApp, automated voice call, or email. During a call, the customer presses 1 to confirm or 2 to cancel. Auto mode tries the lowest-cost route first: email, followed by WhatsApp and then a call. It stops when the customer replies. The Buy with Cash on Delivery button verifies a phone before Shopify checkout using a WhatsApp or SMS one-time code. SMS is limited to that pre-checkout code. It is not used to confirm an order after checkout. ## Couriers and shipment updates Kuwait sellers commonly use Aramex, DHL, FedEx, and UPS. COD PRO does not integrate directly with these couriers. Keep using your existing carrier account and parcel-booking process. When the order is ready to ship, create the Shopify fulfillment and add the courier tracking. COD PRO sends the shipment notification with the tracking from that fulfillment. Review the tracking details in Shopify before completing fulfillment so the customer receives the correct update. ## Example with and without the COD button **With the COD button:** A shopper in Kuwait City chooses الدفع عند الاستلام, verifies their phone with a WhatsApp or SMS code, and finishes Shopify checkout with the matching number. The order arrives confirmed. The seller adds Aramex tracking to the Shopify fulfillment, which COD PRO uses for the shipment notification. **Without the COD button:** A shopper completes the normal cash-on-delivery checkout. COD PRO sends a post-order WhatsApp confirmation in Arabic, while a real Shopify fulfillment hold keeps the order waiting. The customer confirms, the hold is released, and the seller later fulfills the order with the selected courier tracking. ## FAQ ### Can customers in Kuwait receive messages in Arabic or English? Yes. Arabic and English are both available among COD PRO's 13 customer message languages. ### How does the automated voice call work? The customer presses 1 to confirm the order or 2 to cancel it. ### Do I need a Twilio or Meta account? No. COD PRO uses its own approved setup, so you do not need to connect a Twilio or Meta account. ### Does COD PRO integrate directly with Aramex or DHL? No. Add the courier tracking to the Shopify fulfillment, and COD PRO uses that fulfillment tracking in the shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/solutions/kuwait --- # Reduce returned COD orders with a confirmation workflow Reduce returned COD orders by verifying shoppers before checkout or confirming orders that arrive without verification, then holding only orders that still need an answer. COD PRO gives Shopify sellers WhatsApp, automated voice call, and email confirmation, plus real Shopify fulfillment holds. - Before checkout: WhatsApp or SMS one-time code at the COD button - After order: WhatsApp, automated voice call, or email confirmation - Fulfillment control: Real Shopify fulfillment holds ## Start before checkout Add the **Buy with Cash on Delivery** button to a Shopify product page. The shopper verifies their phone by WhatsApp or SMS code, then continues to the normal Shopify checkout with their details filled in. This is useful when you want to filter out unreachable numbers before an order exists. When the checkout phone matches the verified number, the resulting order arrives already confirmed. It does not receive a second post-order confirmation or fulfillment hold. ## Confirm orders that still need a response For orders that arrive without matching pre-checkout verification, send a confirmation through WhatsApp, automated voice call, or email. A voice call asks the shopper to press 1 to confirm. Choose automatic or manual mode for each message type. ## Keep fulfillment waiting when it matters Set order-hold rules for unconfirmed or risky orders. COD PRO uses a real Shopify fulfillment hold, not a separate status. When the customer confirms, it can release the hold so the order follows your normal fulfillment path. ## Review the workflow Check that the correct channels are on, that your prepaid wallet has credit, and that staff know held orders need confirmation before fulfillment. Rates depend on the customer country and channel, so review Pricing inside the app for current rates. ## FAQ ### Should I verify every COD shopper before checkout? Use the Buy with Cash on Delivery button when you want the shopper to prove their phone number with a WhatsApp or SMS code before they reach Shopify checkout. ### What should happen to an order that has not been confirmed? Put it on a Shopify fulfillment hold using rules you choose. It stays out of fulfillment until the customer confirms or you decide what to do. ### Which channels can confirm Shopify COD orders? COD PRO supports WhatsApp, automated voice call where the shopper presses 1, and email for Shopify order confirmation. ### Do I need my own Twilio or Meta account? No. COD PRO uses approved senders and templates, so there is no Twilio account or Meta or WhatsApp Business onboarding to set up. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/reduce-returned-cod-orders --- # A checklist for stopping fake COD orders Use this checklist to make each COD order prove it has a reachable customer before fulfillment. COD PRO can verify a phone by WhatsApp or SMS code before checkout, confirm Shopify orders by WhatsApp, voice call, or email, and hold selected orders in Shopify. - Phone verification: WhatsApp or SMS one-time code before checkout - Confirmation: WhatsApp, automated voice call, and email on Shopify - Order hold: Real Shopify fulfillment hold for matching orders ## Before checkout - Add the **Buy with Cash on Delivery** button under Add to cart. - Turn on WhatsApp or SMS one-time-code verification. - Check that shoppers reach your usual Shopify checkout after verification. ## After an order arrives without matching verification - Select WhatsApp, automated voice call, or email confirmation. - For voice calls, make sure the message asks the customer to press 1 to confirm. - Choose automatic or manual mode for the message type. - Use a customer message language that COD PRO supports. ## Before fulfillment - Create rules for orders that need a real Shopify fulfillment hold. - Confirm that staff can see a held order in Shopify before they fulfill it. - Release held orders after confirmation, or take the appropriate manual action. ## Keep the setup ready - Add credit to the prepaid wallet. - Review country and channel rates in Pricing inside the app. - You do not need to connect a Twilio account or complete Meta or WhatsApp Business onboarding. ## FAQ ### Does a one-time code confirm the Shopify order too? A verified number at the Buy with Cash on Delivery button means the resulting order is confirmed immediately when placed. Other orders follow your normal confirmation flow. ### Can I use SMS to confirm Shopify orders after they are placed? No. Shopify order confirmation uses WhatsApp, automated voice call, and email. SMS is the code channel at the COD button. ### What happens when a customer confirms a held order? COD PRO can release the real Shopify fulfillment hold automatically so the order can continue through fulfillment. ### Can I manage held orders myself? Yes. COD PRO lets you hold or release an order from its orders list. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/fake-cod-orders-checklist --- # WhatsApp vs call vs email for COD confirmation COD PRO lets Shopify sellers confirm COD orders by WhatsApp, automated voice call, or email. Use the channel that fits the customer and your process, and keep unconfirmed orders on a real Shopify fulfillment hold until you receive a clear response. - WhatsApp: Shopify order confirmation channel - Voice call: Automated call where the customer presses 1 - Email: Shopify order confirmation channel - SMS: One-time code at the COD button, not Shopify order confirmation ## WhatsApp WhatsApp is a Shopify order-confirmation channel in COD PRO. It is also one of the two channels for the one-time code at the Buy with Cash on Delivery button. Country-specific WhatsApp rates are shown in Pricing inside the app. ## Automated voice call Use an automated voice call when you want a direct confirmation action. The customer presses 1 to confirm. Call prices are per minute and vary by the customer's country. ## Email Email is another Shopify order-confirmation channel. It can sit alongside WhatsApp and calls in your confirmation process. Email pricing is shown in the app by country. ## Where SMS fits For Shopify, SMS is used only for the one-time code at the COD button before checkout. It is not the post-order confirmation channel. The WordPress plugin does support SMS order confirmation. ## Put the answer into fulfillment Whichever channel you use, apply a real Shopify fulfillment hold to orders that still need an answer and do not have matching pre-checkout verification. Release the hold when confirmation arrives, or manage the order yourself. ## FAQ ### Can I use more than one confirmation channel? Yes. COD PRO supports WhatsApp, automated voice call, and email for Shopify order confirmation, with automatic or manual mode per message type. ### Is SMS a Shopify order confirmation channel? No. SMS is the one-time verification code at the Buy with Cash on Delivery button. SMS order confirmation is available on the WordPress plugin. ### What does the customer do on a voice call? The automated voice call asks the customer to press 1 to confirm the order. ### Do I need to set up WhatsApp Business? No. COD PRO uses its approved senders and templates, with no Meta or WhatsApp Business onboarding needed. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/whatsapp-vs-call-vs-email --- # Add COD confirmation to a Lovable Shopify store Lovable builds real Shopify stores, so you can install COD PRO from the Shopify App Store for post-order COD confirmation, fulfillment holds, and shipment messages. Storefront widgets are still pending the Lovable test, so plan your setup around post-order workflows first. - Store platform: Lovable builds real Shopify stores - Install route: Shopify App Store - Available workflow: Post-order confirmation, holds, and shipments - Storefront widgets: Pending the Lovable test ## Start with the Shopify store Lovable builds real Shopify stores. Install COD PRO through the Shopify App Store, just as you would for another Shopify store. Add wallet credit and choose the customer message languages and channels you need. ## Use post-order confirmation first COD PRO can confirm orders by WhatsApp, automated voice call, or email. Use a real Shopify fulfillment hold for orders that should wait for confirmation. Shipment messages are also available. ## Treat storefront widgets as pending The Lovable test for storefront widgets is still pending. That includes planning for the Buy with Cash on Delivery button on the storefront. Do not depend on that widget until the test is complete. ## Keep the integration simple You do not need your own Twilio account or Meta or WhatsApp Business onboarding. COD PRO sends through approved senders and templates. ## FAQ ### Can I install COD PRO on a Shopify store made with Lovable? Yes. Lovable builds real Shopify stores, and COD PRO is installed from the Shopify App Store. ### Which COD PRO workflows are available? COD PRO works for post-order confirmation, fulfillment holds, and shipment messages on Shopify stores built with Lovable. ### Can I use the Buy with Cash on Delivery button now? Storefront widgets are pending the Lovable test. Use post-order confirmation, holds, and shipment workflows first. ### Do I need Twilio or Meta accounts? No. COD PRO uses approved senders and templates, so no Twilio account or Meta or WhatsApp Business onboarding is needed. ## Sources - [Lovable Shopify integration docs](https://docs.lovable.dev/integrations/shopify) - [COD PRO on Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/guides/cod-on-lovable-stores --- # Best COD confirmation apps for Shopify in 2026 The best Shopify COD app depends on the workflow you need. COD PRO is for WhatsApp, voice, and email confirmation with holds; COD King, Releasit, and EasySell focus on COD forms and verification; Hillteck and Verify COD add different call and prepaid options. - COD PRO: WhatsApp, IVR call, email, holds, and pre-checkout verification - Form-focused options: COD King, Releasit, and EasySell - Call options: COD PRO, Hillteck, and Verify COD ## Quick comparison | App | Best for | Confirmation and verification | Pricing listed | | --- | --- | --- | --- | | COD PRO | Sellers who want WhatsApp, voice, email, and Shopify order holds | WhatsApp, IVR call, email, SMS code at the COD button | Free to install; Enterprise $20/month with a 3-day trial; prepaid message wallet | | COD King | COD rules, partial payment, and custom form fields | SMS, WhatsApp, OTP | Free; Pro $9.99/month; Enterprise $39/month; Enterprise Plus $59/month; regional SMS usage | | Releasit | One-click COD forms, upsells, and tracking | SMS and WhatsApp OTP | Free at 60 orders/month; Premium $9.99/month; Enterprise $29.99/month; Unlimited $69.99/month | | EasySell | COD forms, upsells, fees, and IP blocking | SMS or WhatsApp OTP; phone confirmation listed | Forever Free at 60 orders/month; PRO $9.95/month; ADVANCED $24.95/month; UNLIMITED $59.95/month | | Hillteck | IVR, COD-to-prepaid, and broader messaging features | IVR voice call, WhatsApp, SMS, OTP | Free to install, with additional charges | | Verify COD | COD-to-prepaid with call, WhatsApp, and OTP | IVR call, WhatsApp, OTP | Free plus usage; Premium $49/month plus usage | ## When COD PRO is the fit Choose COD PRO when you want ready-made Shopify confirmation by WhatsApp, automated voice call, and email, with a real fulfillment hold while you wait. It also has pre-checkout phone verification through a WhatsApp or SMS code at the Buy with Cash on Delivery button. No Twilio account or Meta or WhatsApp Business onboarding is needed. ## When a form-focused app is the fit COD King, Releasit, and EasySell are better aligned with sellers who want COD forms, related checkout controls, or upsells. Releasit and EasySell list their order-based plan limits. COD King lists regional SMS usage alongside its plans. ## When call and prepaid conversion are the fit Hillteck lists IVR voice call, WhatsApp, SMS, COD-to-prepaid, and other messaging features. Verify COD lists IVR call, WhatsApp, OTP, and COD-to-prepaid conversion. Compare their current listings if those are the deciding workflows. ## How to choose Start with the confirmation action you need, then check whether you also need a COD form, upsells, a fulfillment hold, or COD-to-prepaid conversion. Read each linked Shopify listing for the current plan, usage, and availability details before installing. ## FAQ ### Which app is best for Shopify order holds? COD PRO is the option in this roundup with Shopify order hold listed for unconfirmed or risky orders. ### Which apps focus on COD order forms and upsells? Releasit and EasySell list COD forms and upsells. COD King lists COD rules, fees, custom fields, and partial or advance payment. ### Which options offer voice or IVR calls? COD PRO, Hillteck, and Verify COD list IVR or voice calls. COD PRO also lists WhatsApp and email confirmation. ### Do these apps have the same pricing model? No. Their listings show a mix of free tiers, subscriptions, usage charges, and message pricing. Review the linked Shopify listings before choosing. ## Sources - [COD PRO Shopify listing](https://apps.shopify.com/cod-call-whatsapp-email) - [COD King Shopify listing](https://apps.shopify.com/cash-on-delivery-cod-order-confirmation) - [Releasit Shopify listing](https://apps.shopify.com/releasit-cod-order-form) - [EasySell Shopify listing](https://apps.shopify.com/easy-order-form) - [Hillteck Shopify listing](https://apps.shopify.com/cod-order-verification) - [Verify COD Shopify listing](https://apps.shopify.com/cash-on-delivery-cod-verification) Last updated: 2026-09-26 Canonical: https://codpro.app/guides/best-cod-confirmation-apps-shopify --- # WhatsApp order confirmation for Shopify COD orders COD PRO sends a WhatsApp order summary for Shopify COD orders with the Order ID, product details, and order amount. Customers choose Confirm Order or Cancel Order. The response confirms or cancels the order and releases its Shopify fulfillment hold. - WhatsApp message: Order summary with confirmation and cancellation buttons - Customer actions: Confirm Order or Cancel Order - Order hold: Released when the order is confirmed or cancelled - Setup: No Meta or WhatsApp Business onboarding needed ## What the customer sees WhatsApp order confirmation gives a COD customer a direct way to check an order after Shopify checkout. COD PRO sends a WhatsApp template with the details needed to recognise the purchase: the Order ID, product details, and order amount. The message has two clear buttons: **Confirm Order** and **Cancel Order**. It is designed to ask for a decision, not to start a long support conversation. When the customer chooses Confirm Order, COD PRO records the confirmation for that Shopify order. When they choose Cancel Order, COD PRO records the cancellation action. In either case, the order's Shopify fulfillment hold is released. That matters because the hold is real Shopify fulfillment state. Your operations team can see that the order is no longer waiting for this confirmation step and handle the next action in the normal Shopify workflow. The WhatsApp message is for post-order confirmation on orders that arrive without matching pre-checkout verification. It is separate from the Buy with Cash on Delivery button on a Shopify storefront. That button can verify a phone number before checkout with a one-time code by WhatsApp or SMS. When the checkout phone matches that verified number, the order arrives already confirmed, with no second WhatsApp message or fulfillment hold. SMS is only used for that one-time code in the Shopify flow. It is not used as an after-order confirmation channel. ## A clear COD workflow Start by deciding which Shopify COD orders without matching pre-checkout verification should be held for confirmation. COD PRO can apply a real fulfillment hold to the orders that match your rules. Next, enable WhatsApp as a confirmation channel. The customer places the order, receives the summary message, and selects Confirm Order or Cancel Order. The response gives your team a clear outcome without needing to call every buyer manually. The wording in the order summary should help the customer recognise what they bought. The Order ID, product details, and order amount are especially useful when someone has placed more than one order or is checking the message later. Keep your Shopify product names and order amounts accurate, because those are the details the customer uses to make the decision. If an order is confirmed, release of the hold allows it to continue through fulfillment. If it is cancelled, the hold is also released so the team can follow the appropriate Shopify process for that order. COD PRO does not replace the store's fulfillment workflow. It adds a confirmation step before that workflow moves forward. ## Follow-ups and other channels Not every customer responds immediately. COD PRO can send automatic follow-ups to non-responders. You can also choose an optional auto-cancel timer. Set these carefully around the way your team works. For example, make sure staff know whether they should wait for a follow-up, inspect the order, or take a manual action after the timer. The point is to make the next action predictable, not to leave a held order unnoticed. WhatsApp can sit alongside automated voice call and email in a Shopify confirmation process. An automated voice call lets the customer press 1 to confirm. Email is another available confirmation channel. Use the combination that fits your customers and team. Do not describe SMS as a Shopify post-order confirmation option, because it is only the one-time code at the COD button before checkout. COD PRO supports 13 customer languages: English, French, German, Spanish, Italian, Malay, Arabic, Portuguese, Romanian, Hungarian, Greek, Polish, and Czech. Choose a language that COD PRO supports and that your customer can understand. Urdu and Hindi are not currently among the customer message languages. Language selection should be part of your first setup, alongside the confirmation channels and hold rules. ## Setup without separate provider accounts You do not need a Twilio account to send these WhatsApp confirmations. You also do not need Meta or WhatsApp Business onboarding. COD PRO uses its approved senders and templates. That removes a separate provider setup from the launch process and lets the store focus on its confirmation rules, language, and fulfillment decisions. Before turning the workflow on for every COD order, run through it with a test order. Check the order summary details, the Confirm Order and Cancel Order buttons, and the Shopify fulfillment hold. Then confirm that your team knows where to view the outcome. When the order is later fulfilled, COD PRO can send shipment notifications with the tracking details from the Shopify fulfillment. COD PRO does not integrate directly with couriers, so your usual courier booking process remains unchanged. ## Pricing and a practical first setup COD PRO uses a prepaid wallet and pricing depends on the customer's country and channel. Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. Review this screen before choosing how often to follow up or whether to use WhatsApp together with calls and email. A focused first setup is often enough: enable WhatsApp, select a supported customer language, add a fulfillment hold for the COD orders you want to check, and decide how non-responses are handled. Make sure the message's Order ID, product details, and order amount can be understood at a glance. Then let the Confirm Order and Cancel Order buttons create a clear result for each held order. That gives both the customer and the fulfillment team a simple next step. ## FAQ ### Does the WhatsApp message include the order details? Yes. The confirmation template includes the Order ID, product details, and order amount so the customer can identify the order before choosing an action. ### Is SMS used for Shopify WhatsApp order confirmation? No. Shopify order confirmation uses WhatsApp, automated voice call, and email. SMS is only the one-time code at the Buy with Cash on Delivery button. ### What happens if the customer does not reply? COD PRO can send automatic follow-ups to non-responders and can optionally auto-cancel after a timer, based on your settings. ### Do I need a Meta account? No. COD PRO uses its approved senders and templates, so you do not need Meta or WhatsApp Business onboarding or a Twilio account. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/whatsapp-order-confirmation-shopify --- # IVR call COD confirmation for Shopify orders COD PRO can call Shopify COD customers with an automated verification message. By default, customers press 1 to confirm, 2 to cancel, or 3 to repeat the message. Sellers can customise the call text or upload audio for each supported language. - Confirmation action: Customer presses 1 to confirm - Other actions: Press 2 to cancel or 3 to repeat - Call content: Custom text or uploaded audio per language - Shopify hold: Real fulfillment hold until the order is resolved ## The default COD confirmation call COD PRO can place an automated IVR call to verify a Shopify cash-on-delivery order. The customer hears this default script: > Hello there, this is an automated order verification call from our store. Press 1 to confirm your order. Press 2 to cancel your order. Press 3 to repeat the message. The call offers a simple decision. Press 1 confirms the order. Press 2 cancels it. Press 3 repeats the message when the customer wants to hear it again. That is the core of IVR call COD confirmation: a clear action that the customer can complete on the call rather than an open-ended conversation. Use the call after a Shopify COD order is placed and before the order moves into fulfillment. COD PRO can place a real Shopify fulfillment hold on selected orders while the store waits for an answer. The hold is part of Shopify, so it gives your fulfillment team a clear status in the same place they already manage orders. Once the order is resolved, the hold can be released and the team can follow its usual Shopify process. ## When calls are useful An automated call is useful when you want a spoken prompt and a direct keypad action. It can be a good choice when a customer may respond more easily to a call than to a written message, or when your team wants confirmation expressed as a press-1 action. It is also helpful as part of a multi-channel workflow. COD PRO supports WhatsApp, automated voice call, and email for Shopify order confirmation. WhatsApp works well when a customer should see the order summary in writing. Its confirmation template includes the Order ID, product details, order amount, and buttons for Confirm Order and Cancel Order. Email is another available written channel. An IVR call is different: it gives the customer a spoken instruction and a keypad choice. Choose the channel based on what you need the customer to receive, not on a promise that one channel fits every order. SMS should not be described as an after-order Shopify confirmation channel. In Shopify, it is only used for a one-time code at the Buy with Cash on Delivery button before checkout. When the checkout phone matches that verified number, the order arrives already confirmed and does not receive a later IVR call, WhatsApp message, email confirmation, or fulfillment hold. ## Customise the call for your customers The default script is a practical starting point, but sellers can customise the call text or upload their own audio per language. This lets you make the call sound like your store while keeping the actions clear. Avoid making the message long. Tell the customer that the call concerns an order from your store, then state the choices plainly: press 1 to confirm, press 2 to cancel, and press 3 to repeat. COD PRO supports these 13 customer languages: English, French, German, Spanish, Italian, Malay, Arabic, Portuguese, Romanian, Hungarian, Greek, Polish, and Czech. Choose a supported language for the customer and configure the appropriate text or audio. Hindi and Urdu are not currently among the customer message languages, so do not set an expectation that calls can be delivered in either language. Test each language version before you rely on it. Listen for clear store identification, understandable keypad instructions, and a natural pace. If you upload audio, make sure the recording includes all three actions and is easy to hear. The customer should not have to guess what pressing 1, 2, or 3 does. ## A simple held-order sequence Start by choosing the Shopify COD orders without matching pre-checkout verification that should be held. When one of those orders is placed, COD PRO keeps it on a real Shopify fulfillment hold and sends the configured confirmation. If the IVR channel is enabled, the customer receives the automated call. They press 1 to confirm, 2 to cancel, or 3 to repeat the message. The result provides the next step for your team, and the hold is released when the order is resolved. COD PRO can send automatic follow-ups to customers who do not respond, and you can set an optional auto-cancel timer. Establish a clear team process around these settings. Staff should know when to wait, when to inspect an order, and when to take manual action. A confirmation workflow is most useful when its outcomes are handled consistently. After confirmation, shipment remains your normal Shopify and courier process. COD PRO does not integrate with couriers directly. When your team creates the Shopify fulfillment and adds its tracking details, COD PRO sends the shipment notification with tracking from that fulfillment. This works whichever courier you choose. ## Setup and pricing You do not need a Twilio account, Meta account, or WhatsApp Business onboarding for COD PRO. The app uses approved senders and templates for its messaging. Configure the customer language, enable the automated voice call, set order-hold rules, and decide whether WhatsApp or email should also be used. Then place a test order to check the call text or uploaded audio and the resulting Shopify hold. COD PRO uses a prepaid wallet, and call pricing depends on the customer's country. Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate. Review the pricing before selecting follow-up behavior or combining calls with WhatsApp and email. A short, tested call that gives customers three clear keys is a dependable way to ask for a COD decision before fulfillment begins. ## FAQ ### What does the default IVR call say? It asks the customer to press 1 to confirm, 2 to cancel, or 3 to repeat the message after identifying itself as an automated order verification call from the store. ### Can I customise the call in another language? Yes. Sellers can customise the call text or upload their own audio per language. Choose from COD PRO's supported customer languages. ### Does an IVR call replace WhatsApp? No. WhatsApp, automated voice call, and email are Shopify confirmation channels. You can use the channel or combination that fits your process. ### Is SMS part of the IVR confirmation flow? No. SMS is only the one-time code at the Buy with Cash on Delivery button before Shopify checkout. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/ivr-call-cod-confirmation --- # How to reduce RTO on COD orders in India and Pakistan Reduce COD RTO by checking that the buyer controls the phone number, asking for a clear confirmation, and keeping unconfirmed orders out of fulfillment. Then review address risks and follow up once before deciding whether to ship. COD PRO supports this workflow in Shopify. - Before checkout: WhatsApp or SMS one-time code at the COD button - After checkout: WhatsApp, automated voice call, or email confirmation - Order control: Real Shopify fulfillment holds for matching orders - Customer language: English is available. Hindi and Urdu are not available. - Prices: Per message, by country: see your exact prices in the COD PRO app ## Start with the causes of RTO COD orders often become RTO when the order is fake or impulsive, the phone number is unreachable, the address is incomplete or wrong, or the customer no longer wants the parcel. A confirmation workflow cannot prevent every return, but it can keep many doubtful orders from reaching packing and dispatch. The same basic workflow applies to [Shopify COD orders in India](https://codpro.app/solutions/india) and [Shopify COD orders in Pakistan](https://codpro.app/solutions/pakistan): verify the phone where possible, request a clear reply, hold orders that still need an answer, check the delivery details, and follow up before shipping. ## 1. Verify the phone at the COD button Add the **Buy with Cash on Delivery** button when you want phone verification before Shopify checkout. The shopper receives a one-time code by WhatsApp or SMS and continues to checkout after entering it. This step proves that the shopper can access the number. When the checkout phone matches the verified number, the resulting order arrives confirmed. The SMS code is not a post-order Shopify confirmation message. ## 2. Confirm orders that were not verified After checkout, ask the customer to confirm by WhatsApp, automated voice call, or email. A voice call asks the customer to press 1 to confirm or 2 to cancel. Keep the request short and make the order details easy to recognise. English is available for customer messages. Hindi and Urdu are not available, so the confirmation flow should not promise either language. If English is not suitable for a particular customer group, plan a manual follow-up outside COD PRO rather than presenting an unsupported language as automated. ## 3. Hold orders that still need an answer Use [order hold](https://codpro.app/features/order-hold) rules to place matching orders on a real Shopify fulfillment hold. The hold keeps an unconfirmed order waiting in Shopify until the customer responds or your team reviews it. This helps prevent warehouse staff from shipping simply because an order has entered the normal queue. Set a clear internal rule for confirmed, cancelled, and unanswered orders. A confirmed order can continue to fulfillment. A cancelled order should not be dispatched. An unanswered order should remain held until the follow-up window ends and a team member makes the final decision. ## 4. Check address risks before dispatch Review the shipping address for missing house or flat details, an unclear locality, a city and postcode mismatch, or instructions that do not give the courier enough information. Compare repeat orders for conflicting names, phone numbers, or delivery details. Treat these as reasons to review an order, not automatic proof that it is fake. Ask the customer to correct important gaps before releasing the hold. Keep the corrected delivery details in Shopify so the fulfillment team works from one record. ## 5. Follow up once, then decide If the first request gets no reply, send one follow-up through an enabled channel. Avoid sending repeated messages without a clear stop point. COD PRO [Auto mode](https://codpro.app/features/auto-mode) tries the lowest-cost route first, starting with email, then WhatsApp, then a call, and stops on the first reply. After the follow-up window, review the order using the same rule each time. Release the hold only when the response and delivery details give your team enough confidence to ship. ## Prices Prices are per message by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## FAQ ### What does RTO mean for a COD order? RTO means return to origin. It usually describes a parcel that the courier could not deliver and returned to the seller. ### Can COD PRO confirm orders in Hindi or Urdu? No. English is available for customer messages, but Hindi and Urdu are not among the 13 supported message languages. ### Can SMS confirm a Shopify order after checkout? No. SMS is only used for the one-time code at the Buy with Cash on Delivery button before checkout. After checkout, COD PRO confirms by WhatsApp, automated voice call, or email. ### What happens to an unconfirmed order? A matching order can stay on a real Shopify fulfillment hold until the customer confirms or your team decides what to do. ### Does COD PRO connect to Indian or Pakistani couriers? No. COD PRO does not integrate with couriers. It uses tracking from the Shopify fulfillment when sending a shipment notification. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/reduce-rto-cod-orders-india-pakistan --- # What is cash on delivery order confirmation? COD order confirmation is the step where a seller asks the customer to confirm or cancel a cash on delivery order before fulfillment. It helps the team separate orders with a real response from orders that still need review. Confirmation can be manual or automated. - Purpose: Get a clear customer response before fulfillment - After checkout: WhatsApp, automated voice call, or email - Before checkout: WhatsApp or SMS one-time code at the COD button - Prices: Per message, by country: see your exact prices in the COD PRO app ## COD order confirmation, in one sentence COD order confirmation is a request for the customer to confirm or cancel a cash on delivery order before the seller fulfills it. The seller can ask manually or use a system such as COD PRO. The useful result is a clear response attached to the order, so the fulfillment team knows whether to continue, stop, or review it. ## Why sellers confirm COD orders With cash on delivery, the customer has not paid before dispatch. A seller may therefore confirm the order to check that the customer still wants it, that the contact details work, and that the parcel should enter fulfillment. Confirmation can reduce avoidable packing and shipping work, although it cannot guarantee delivery. For orders that need an answer, a [real Shopify fulfillment hold](https://codpro.app/features/order-hold) can keep fulfillment waiting until the customer confirms or the team takes action. ## COD confirmation channels After Shopify checkout, COD PRO supports three order-confirmation channels: - **WhatsApp:** the customer replies to confirm or cancel. - **Automated voice call:** the customer presses 1 to confirm or 2 to cancel. - **Email:** the customer responds through the confirmation message. SMS has a different role. At the **Buy with Cash on Delivery** button, the shopper can receive a WhatsApp or SMS one-time code before Shopify checkout. This verifies access to the phone number. It is not an SMS confirmation of an existing Shopify order. ## Manual and automated confirmation In a manual workflow, a team member reviews an order, contacts the customer, records the response, and decides whether fulfillment can continue. This gives the team direct control but adds repetitive work as order volume grows. An automated workflow applies the same chosen rules without requiring a team member to start every message. COD PRO can send the confirmation after checkout and keep selected orders on Shopify fulfillment hold while they wait for a reply. ## How COD PRO confirms an order With [COD confirmation](https://codpro.app/features/cod-confirmation), COD PRO contacts the customer after checkout by WhatsApp, automated voice call, or email. The reply updates the order workflow. A confirmed order can continue, while a cancelled or unanswered order can remain out of fulfillment according to the seller's rules. [Auto mode](https://codpro.app/features/auto-mode) tries the lowest-cost route first: email, then WhatsApp, then a call. It stops on the first reply. COD PRO uses a prepaid wallet, and sellers do not need their own Twilio or Meta account. Customer messages are available in English, French, German, Spanish, Italian, Malay, Arabic, Portuguese, Romanian, Hungarian, Greek, Polish, and Czech. These are the 13 supported languages. ## Before-checkout verification and after-checkout confirmation These steps solve related but different problems. The COD button checks control of a phone number before checkout using a WhatsApp or SMS code. Post-order confirmation asks for a decision about the Shopify order using WhatsApp, automated voice call, or email. When the phone on the completed checkout matches the number verified at the COD button, the order can arrive already confirmed. Orders without matching verification can follow the post-checkout confirmation flow. ## Prices Prices are per message by channel and country. The COD PRO app shows the exact current price before anything is sent. See the [pricing page](https://codpro.app/pricing) for more information. ## FAQ ### Is COD order confirmation the same as phone verification? No. Phone verification proves access to a number before checkout. Order confirmation asks the customer to confirm or cancel an order, usually after checkout. ### Can COD PRO confirm a Shopify order by SMS? No. Shopify order confirmation uses WhatsApp, automated voice call, or email. SMS is only a one-time-code option at the Buy with Cash on Delivery button before checkout. ### What does the customer do on an automated call? The customer presses 1 to confirm or 2 to cancel. COD PRO records the response so the order can follow the appropriate workflow. ### What does Auto mode do? Auto mode tries the lowest-cost route first, using email, then WhatsApp, then a call. It stops as soon as the customer replies. ### Do I need a Twilio or Meta account? No. COD PRO uses its own approved senders and templates, so you do not need a Twilio account or Meta or WhatsApp Business onboarding. Last updated: 2026-09-26 Canonical: https://codpro.app/guides/what-is-cod-order-confirmation --- # COD workflows for your Shopify store COD PRO for Shopify is for sellers who run a Shopify store and need to confirm cash-on-delivery orders before shipping. Install the app from the Shopify App Store to use confirmation, order holds, address checks, cart recovery and shipment notifications. - Installation: COD PRO on the Shopify App Store - Checkout: Works with Shopify checkout and the one-page checkout - Order workflow: Confirmation, holds, address checks and shipment notifications - Cart workflow: Abandoned-cart recovery messages ## How it works 1. Install COD PRO from the Shopify App Store. 2. Set the confirmation, hold and customer-message workflows you want to use. 3. COD PRO works with your Shopify checkout, including one-page checkout. ## When to use it Use it when COD orders need a real customer answer before your team ships. It is built for Shopify sellers who want a finished workflow instead of arranging messaging accounts and tools themselves. ## What it costs COD PRO is free to install. Message prices depend on the customer country and channel. See the [pricing page](https://codpro.app/pricing). ## FAQ ### Can I install COD PRO on my Shopify store? Yes. COD PRO is available from the Shopify App Store for Shopify sellers. ### Does COD PRO work with Shopify's one-page checkout? Yes. COD PRO works with Shopify checkout and the one-page checkout. ### Can COD PRO hold an unconfirmed Shopify order? Yes. COD PRO can hold unconfirmed or risky orders until the customer confirms. ### Do I need my own Twilio or Meta accounts for my Shopify store? No. Sellers do not need their own Twilio account or Meta and WhatsApp Business onboarding. COD PRO uses its approved senders and templates. ## Sources - [COD PRO on the Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/integrations/shopify --- # Built your store with Lovable? Confirm its COD orders with COD PRO. Status: Beta Lovable builds real Shopify stores, so COD PRO works with them the same way it works with any Shopify store. Install it from the Shopify App Store and every COD order is confirmed with the customer, held until they say yes, and followed by shipment updates. No Twilio account, no code. - Store type: Shopify stores created with Lovable - Install from: The Shopify App Store, in one click - Works out of the box: Order confirmation, order hold, follow-ups, shipment messages - Inside Lovable: A ready prompt for the storefront verify step, plus a read-only personal MCP connector ## How it works 1. Build your store with Lovable and connect it to Shopify, as Lovable guides you. 2. Install COD PRO from the Shopify App Store and choose your channels. 3. Every new COD order is confirmed by WhatsApp, call or email before it ships. ## Add the storefront verify step Paste this into Lovable: ```text Add COD PRO phone verification to my product page, before checkout. Use the COD PRO storefront snippet from my COD PRO settings and keep my design. ``` ## When to use it Use it as soon as your Lovable store takes cash-on-delivery orders. The sooner every order is confirmed, the fewer parcels come back. ## What it costs Free to install. You pay per message by country and channel, see the [pricing page](https://codpro.app/pricing). ## FAQ ### Does COD PRO work with a Shopify store I made with Lovable? Yes. Lovable creates a real Shopify store, so you install COD PRO from the Shopify App Store and it confirms, holds and follows up on every COD order. ### Lovable suggested Twilio for messages. Do I need it? No. Twilio gives you raw messaging and you would still build the confirmation flow yourself. COD PRO is that flow, ready-made, on approved senders. ### Can I verify the customer's phone on my Lovable storefront? Yes. Paste COD PRO's ready-made prompt into Lovable and it adds the verify step to your product page for you. ### Can I talk to my COD PRO data from inside Lovable? Yes. Add COD PRO as a personal MCP connector in Lovable's settings and ask read-only questions about orders, statistics and your wallet while you build. ## Sources - [Lovable builds Shopify stores](https://docs.lovable.dev/integrations/shopify) - [Lovable personal connectors (MCP)](https://docs.lovable.dev/integrations/introduction) Last updated: 2026-09-28 Canonical: https://codpro.app/integrations/lovable --- # COD confirmation for WooCommerce stores The COD PRO plugin for WordPress brings order verification to WooCommerce. Customers confirm their cash-on-delivery order before you ship, and the plugin also sends abandoned-cart recovery, shipment updates and address-validation requests. - Platform: WordPress with WooCommerce - Get it from: WordPress.org plugin directory - Includes: Order verification, abandoned cart, shipment updates, address validation - Billing: Prepaid credits, with a free trial ## How it works 1. Install COD PRO from the WordPress plugin directory and activate it. 2. Turn on the messages you want: verification, cart recovery, shipment, address checks. 3. New COD orders are verified with the customer before you ship. ## When to use it Use it when your WooCommerce store takes cash-on-delivery orders and returned parcels are eating your margin. ## What it costs Free to try, then prepaid credits per message. Per-country prices are on the [pricing page](https://codpro.app/pricing). ## FAQ ### Is there a COD PRO plugin for WooCommerce? Yes. COD PRO is on the WordPress.org plugin directory and works with WooCommerce stores. ### What does the WooCommerce plugin do? It verifies COD orders with the customer, sends abandoned-cart recovery and shipment messages, and asks customers to correct a wrong address. ### How do I pay on WordPress? You buy prepaid credits and pay only for the messages you send. A free trial lets you test first. ### I run both Shopify and WooCommerce stores. Can I use COD PRO on both? Yes. Install the Shopify app on your Shopify store and the plugin on your WooCommerce store. ## Sources - [COD PRO on WordPress.org](https://wordpress.org/plugins/cod-pro/) Last updated: 2026-09-26 Canonical: https://codpro.app/integrations/woocommerce --- # Your COD orders, inside Claude, ChatGPT and Lovable The COD PRO MCP server lets your AI assistant answer read-only questions about your store. Add it to Claude, ChatGPT, Cursor, OpenClaw or Lovable, approve access in Shopify, and ask "which orders are still unconfirmed?" or "what's my wallet balance?" in plain language. - AI clients: Claude, ChatGPT, Cursor, OpenClaw, Lovable - Sign-in: OAuth approval for your store - What it can do: 8 read-only tools for orders, customers, stats, wallet and settings - Control: Contacts stay masked by default; disconnect any time in Connected apps ## How it works 1. Add `https://codpro.khaalti.app/mcp` to your AI client as a custom connector or MCP server. No API key is needed. 2. The AI app opens Shopify admin. Review what it may read, choose whether to allow full customer contacts, then click Approve. 3. Ask read-only questions about order summaries and events, order messages, customer history, statistics, wallet spend, settings or pre-checkout verification. Disconnect any time in COD PRO under AI Assistant → Connected apps. See the [MCP quickstart](https://codpro.app/developers/mcp-quickstart) for each client. ## FAQ ### Can I manage COD PRO from Claude or ChatGPT? Yes. Connect the COD PRO MCP server as a custom connector and ask read-only questions about orders, customers, statistics, your wallet and settings. ### Does it work with Lovable? Yes. Add COD PRO under Settings, Connectors, Personal connectors in Lovable and it becomes available while you build. ### What can the assistant do without my permission? It can only read the eight MCP tools. It cannot confirm or cancel orders, release holds, send messages or change anything. Phone numbers and emails are masked by default; you can allow full contacts when approving access. ### Is this the same as the Agent API? No. MCP is for read-only questions in AI apps. The Agent API uses scoped keys for your own code and scripts, and may do more. Last updated: 2026-09-28 Canonical: https://codpro.app/integrations/mcp --- # A clean API for your own agents and scripts The COD PRO Agent API is one HTTPS endpoint and 15 named tools. Give each agent or script its own scoped key, and it can read orders, statistics and your wallet, confirm or cancel orders, release holds and send confirmations, only as far as you allow. - Endpoint: POST /api/agent/v1/call - Auth: Bearer key with scopes - Limit: 60 requests a minute per key - Audit: Every call logged in COD PRO ## How it works 1. Create a key in COD PRO and pick its scopes. 2. POST a tool name and arguments to the endpoint with your key. 3. Read the JSON answer, and watch every call in your activity log. Start with the [Agent API quickstart](https://codpro.app/developers/api-quickstart). ## What it costs API calls are free. Tools that send messages use your wallet at the prices on the [pricing page](https://codpro.app/pricing). ## FAQ ### Does COD PRO have an API? Yes. The Agent API lets your own agents and scripts work with your COD PRO store using scoped keys. ### Can I build reports from COD PRO data? Yes. A read-only key with read:orders, read:stats and read:wallet is enough to pull order, confirmation and wallet data into your own reports. ### Can my script confirm orders automatically? Yes, with the write:orders scope. The order_decision tool confirms or cancels an order and release_hold releases a Shopify hold. ### How do I start? Create a key in COD PRO, then follow the quickstart to make your first call with curl. Last updated: 2026-09-26 Canonical: https://codpro.app/integrations/api --- # COD PRO vs COD King Choose COD King if you mainly want OTP at checkout plus partial or advance COD payments, and value its large review base. Choose COD PRO if you want a Cash on Delivery button that verifies the phone by WhatsApp or SMS code, orders confirmed by WhatsApp, voice call or email, and Shopify fulfillment holds until the customer says yes. - COD King channels: SMS and WhatsApp - COD PRO channels: WhatsApp, voice call and email, plus SMS codes at the COD button - COD King paid plans: $9.99, $39 and $59 a month, plus per-message fees - COD PRO paid plan: Enterprise $20 a month, plus per-message fees ## Side by side | | COD PRO | COD King | |---|---|---| | Confirmation channels | WhatsApp, voice call (press 1), email | SMS, WhatsApp | | Phone verification before checkout | COD button with WhatsApp or SMS code | OTP at checkout | | When it confirms | After the order is placed, before you ship | OTP during checkout | | Holds unconfirmed orders | Yes, real Shopify fulfillment holds | Not listed | | Partial or advance COD payment | Not offered | Yes | | Abandoned cart and shipment messages | Yes | Not listed | | Customer languages | 13 | Listing language: English | | Paid plans | Enterprise $20/month | $9.99, $39, $59/month | | Message fees | Per message, by country | Per message, by region | | Shopify App Store rating | No reviews yet | 4.9 from 963 reviews | Competitor details come from its public Shopify App Store listing on the date above. ## Where COD King is the better fit If your main goal is to take part of the payment upfront on COD orders, COD King's partial COD feature does that and COD PRO does not. ## Where COD PRO is the better fit If your customers often don't reply to texts, a voice call gets an answer, and order hold makes sure nobody ships an order that was never confirmed. ## FAQ ### Is COD PRO a COD King alternative? Yes. Both help Shopify sellers cut fake COD orders. COD King focuses on OTP and partial payments at checkout; COD PRO focuses on confirming the order with the customer after checkout by WhatsApp, voice call or email and holding it until they confirm. ### Which one can call my customers? COD PRO can place an automated voice call where the customer presses 1 to confirm. COD King's listing names SMS and WhatsApp as its channels. ### Which one has more reviews? COD King shows 963 reviews at 4.9 stars on the Shopify App Store. COD PRO's current Shopify App Store listing shows no reviews yet. ### Can I use both? Yes. Some sellers verify the phone at checkout with one app and confirm the order after checkout with another. Make sure the two do not message the same customer twice for the same order. ## Sources - [COD King on the Shopify App Store](https://apps.shopify.com/cash-on-delivery-cod-order-confirmation) - [COD PRO on the Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/compare/cod-king --- # COD PRO vs Releasit COD Form Choose Releasit if you want a one-click COD order form with upsells and SMS or WhatsApp OTP. Choose COD PRO if you keep Shopify checkout and want a verified COD button plus every order confirmed by WhatsApp, voice call or email, held until the customer says yes. - Releasit focus: One-click COD form, upsells, OTP by SMS or WhatsApp - COD PRO focus: Confirming the order with the customer after checkout - Releasit paid plans: $9.99, $29.99 and $69.99 a month, by monthly order limit - COD PRO paid plan: Enterprise $20 a month, plus per-message fees ## Side by side | | COD PRO | Releasit COD Form | |---|---|---| | Main job | Confirm orders after checkout | COD order form with upsells | | Confirmation channels | WhatsApp, voice call, email | SMS and WhatsApp OTP | | COD order button | Yes, verifies the phone then opens Shopify checkout | Yes, a 1-click COD form | | Holds unconfirmed orders | Yes, Shopify fulfillment holds | Not listed | | Upsells and quantity offers | Not offered | Yes | | Pricing model | Free install, pay per message; Enterprise $20/month | Free up to 60 orders/month; $9.99 to $69.99/month by order volume | | Shopify App Store rating | No reviews yet | 4.9 from 2,514 reviews | Competitor details come from its public Shopify App Store listing on the date above. ## Where Releasit is the better fit If you want to replace the checkout with a short COD form and add upsells, Releasit is built for that. ## Where COD PRO is the better fit If you keep Shopify checkout and your problem is orders that never get answered, COD PRO confirms them by WhatsApp, voice call or email and keeps them on hold until they do. ## FAQ ### Is COD PRO a Releasit alternative? For confirmation, yes. Releasit is mainly an order form with upsells and OTP; COD PRO is mainly an order confirmation tool that works with your normal Shopify checkout. ### Does Releasit make confirmation calls? Its listing describes SMS and WhatsApp messaging for OTP. COD PRO adds automated voice calls and email. ### Can I use Releasit's form and COD PRO together? Yes. Orders created by a form still land in Shopify, and COD PRO can confirm them after they arrive. Turn off one app's OTP so customers are not asked twice. ### Which one has more reviews? Releasit shows about 2,500 reviews at 4.9 stars. COD PRO's current Shopify App Store listing shows no reviews yet. ## Sources - [Releasit COD Form on the Shopify App Store](https://apps.shopify.com/releasit-cod-order-form) - [COD PRO on the Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/compare/releasit --- # COD PRO vs EasySell COD Form Choose EasySell if you want a COD order form with upsells, fees and OTP by SMS or WhatsApp. Choose COD PRO for a COD button that verifies the phone by code, orders confirmed by WhatsApp, voice call or email, and Shopify holds until the customer confirms. - EasySell focus: COD order form, upsells, fees, OTP - COD PRO focus: Confirming the order with the customer after checkout - EasySell paid plans: $9.95, $24.95 and $59.95 a month, by monthly order limit - COD PRO paid plan: Enterprise $20 a month, plus per-message fees ## Side by side | | COD PRO | EasySell COD Form | |---|---|---| | Main job | Confirm orders after checkout | COD order form with upsells | | Confirmation channels | WhatsApp, voice call, email | OTP by SMS or WhatsApp, phone confirmation | | COD order button | Yes, with WhatsApp or SMS code, then Shopify checkout | Yes, a COD form | | Holds unconfirmed orders | Yes, Shopify fulfillment holds | Not listed | | Upsells, bundles, COD fees | Not offered | Yes | | Pricing model | Free install, pay per message; Enterprise $20/month | Free up to 60 orders/month; $9.95 to $59.95/month by order volume | | Shopify App Store rating | No reviews yet | 4.9 from 977 reviews | Competitor details come from its public Shopify App Store listing on the date above. ## Where EasySell is the better fit If you want a custom COD form with upsells, bundles and COD fees, EasySell covers that in one app. ## Where COD PRO is the better fit If fake and unanswered orders are the real cost, COD PRO reaches customers on the channel they answer and keeps the order on hold until they confirm. ## FAQ ### Is COD PRO an EasySell alternative? For order confirmation, yes. EasySell is mainly a COD form with upsells and OTP; COD PRO is mainly an order confirmation tool by WhatsApp, voice call and email. ### Can COD PRO call my customers? Yes. COD PRO can place an automated voice call where the customer presses 1 to confirm or 2 to cancel. ### Can I use EasySell and COD PRO together? Yes. Orders from the EasySell form arrive in Shopify and COD PRO can confirm them. Use only one app's OTP so customers are not asked twice. ### Which one has more reviews? EasySell shows 977 reviews at 4.9 stars. COD PRO's current Shopify App Store listing shows no reviews yet. ## Sources - [EasySell COD Form on the Shopify App Store](https://apps.shopify.com/easy-order-form) - [COD PRO on the Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/compare/easysell --- # COD PRO vs Verify COD Both apps confirm COD orders with IVR calls and WhatsApp. Choose Verify COD if converting COD orders to prepaid is your main goal. Choose COD PRO if you also want a verified COD button, email confirmation, Shopify fulfillment holds, shipment messages and 13 languages. - Verify COD channels: IVR call, WhatsApp, OTP - COD PRO channels: WhatsApp, voice call and email - Verify COD paid plan: Premium $49 a month, plus call and WhatsApp charges - COD PRO paid plan: Enterprise $20 a month, plus per-message fees ## Side by side | | COD PRO | Verify COD | |---|---|---| | Confirmation channels | WhatsApp, voice call, email | IVR call, WhatsApp, OTP | | Holds unconfirmed orders | Yes, Shopify fulfillment holds | Not listed | | COD to prepaid conversion | Not offered | Yes | | Abandoned cart and shipment messages | Yes | Not listed | | Paid plan | Enterprise $20/month | Premium $49/month | | Shopify App Store rating | No reviews yet | 3.9 from 19 reviews | Competitor details come from its public Shopify App Store listing on the date above. ## FAQ ### Is COD PRO a Verify COD alternative? Yes. Both confirm COD orders with calls and WhatsApp. COD PRO adds a verified COD button, email, order holds, cart recovery and shipment messages. ### Which one converts COD orders to prepaid? Verify COD lists COD-to-prepaid conversion over WhatsApp as a main feature. COD PRO focuses on confirming the COD order itself. ### How do the prices compare? Verify COD lists a $49 Premium plan plus call and WhatsApp charges. COD PRO is free to install with a $20 Enterprise plan and per-message prices by country. ## Sources - [Verify COD on the Shopify App Store](https://apps.shopify.com/cash-on-delivery-cod-verification) - [COD PRO on the Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/compare/verify-cod --- # COD PRO vs Hillteck Hillteck and COD PRO both confirm COD orders by IVR call and WhatsApp, and both send cart and shipment messages. Choose Hillteck for SMS confirmation, COD-to-prepaid offers and broadcasts. Choose COD PRO for a verified COD button, email confirmation, Shopify fulfillment holds and 13 languages. - Hillteck channels: IVR voice call, WhatsApp, SMS - COD PRO channels: WhatsApp, voice call and email - Hillteck pricing: Free to install, additional charges - COD PRO pricing: Free to install, Enterprise $20 a month, per-message fees ## Side by side | | COD PRO | Hillteck | |---|---|---| | Confirmation channels | WhatsApp, voice call, email | IVR call, WhatsApp, SMS | | Holds unconfirmed orders | Yes, Shopify fulfillment holds | Tags confirmed and cancelled orders | | COD to prepaid offers | Not offered | Yes | | Cart recovery and shipment messages | Yes | Yes | | Customer languages | 13 | Not listed | | Shopify App Store rating | No reviews yet | 4.9 from 160 reviews | Competitor details come from its public Shopify App Store listing on the date above. ## FAQ ### Is COD PRO a Hillteck alternative? Yes. Both confirm COD orders on calls and WhatsApp. COD PRO adds a verified COD button, email confirmation and Shopify fulfillment holds; Hillteck adds SMS confirmation, COD-to-prepaid offers and broadcasts. ### Which one holds orders until they are confirmed? COD PRO places a real Shopify fulfillment hold and releases it when the customer confirms. Hillteck's listing mentions auto-tagging confirmed and cancelled orders. ### Which one has more reviews? Hillteck shows 160 reviews at 4.9 stars. COD PRO's current Shopify App Store listing shows no reviews yet. ## Sources - [Hillteck Verify COD Orders on the Shopify App Store](https://apps.shopify.com/cod-order-verification) - [COD PRO on the Shopify App Store](https://apps.shopify.com/cod-call-whatsapp-email) Last updated: 2026-09-26 Canonical: https://codpro.app/compare/hillteck --- # COD PRO vs Twilio for COD order confirmation Twilio is a developer platform: you open an account, register senders, get WhatsApp templates approved and write the confirmation logic yourself. COD PRO is that work already done for COD stores on Shopify, including stores built with Lovable, so you install it and confirm orders the same day. - Twilio Verify price: $0.05 per successful verification plus channel fees - With Twilio you set up: Account, senders, WhatsApp approval, templates, code - With COD PRO you set up: Install, choose channels and languages, top up - Who it suits: Twilio suits developers; COD PRO suits store owners ## Side by side | | COD PRO | Twilio | |---|---|---| | What you get | A finished COD confirmation workflow | Messaging building blocks (APIs) | | Accounts you need | None besides COD PRO | Twilio account; your own WhatsApp sender for WhatsApp | | Confirm, hold, follow up, cancel | Built in | You build it | | Channels | WhatsApp, voice call, email; SMS and WhatsApp codes at the COD button | SMS, WhatsApp, voice, email (you wire them) | | Price | Per message by country | $0.05 per verification plus channel fees (Verify) | | Who maintains it | COD PRO | Your developer | Twilio details come from Twilio's public pricing and documentation on the date above. ## FAQ ### Do I need Twilio to use COD PRO? No. COD PRO sends from its own approved senders and templates, so you do not need a Twilio account, a WhatsApp Business verification or any code. ### My store was built with Lovable and it suggests Twilio. What is the difference? The Lovable Twilio connector gives your app raw messaging, and you still need your own Twilio account and to build the confirmation flow. Lovable stores are Shopify stores, so you can install COD PRO instead and get confirmation, order hold and follow-ups ready-made. ### When is Twilio the better choice? When you are building your own product and need full control over every message, number and flow, and you have a developer to maintain it. ### Is COD PRO cheaper than Twilio? It depends on the country and channel. Twilio Verify charges $0.05 per successful verification plus the channel fee. COD PRO charges one price per message by country, shown on the pricing page, with no per-verification fee on top. ## Sources - [Twilio Verify pricing](https://www.twilio.com/en-us/verify/pricing) - [Twilio Verify WhatsApp requires your own sender](https://www.twilio.com/docs/verify/whatsapp/byo) - [Lovable Twilio connector](https://docs.lovable.dev/integrations/twilio) - [Lovable builds Shopify stores](https://docs.lovable.dev/integrations/shopify) Last updated: 2026-09-26 Canonical: https://codpro.app/compare/twilio --- # Let your own AI run your COD workflow COD PRO gives your own tools a safe way in. Create a scoped Agent API key and your agent can read orders, stats and wallet balance, confirm or cancel orders, release holds and send confirmations, and nothing beyond what you granted. - Access: Agent API keys you create and revoke in COD PRO - Permissions: Scopes per key, from read-only to full control - Tools: 15 named tools across orders, customers, stats, wallet and settings - AI clients: Claude, ChatGPT, Cursor, OpenClaw and Lovable for read-only MCP questions ## Start here 1. [Create an Agent API key](https://codpro.app/developers/agent-keys) and choose its scopes. 2. [Make your first call](https://codpro.app/developers/api-quickstart) with curl or any HTTP client. 3. Prefer chat for read-only questions? [Connect an AI client over MCP](https://codpro.app/developers/mcp-quickstart). ## Built for trust Keys are stored hashed, every call is written to your activity log, tools that spend wallet credit have their own limit, and a single switch in COD PRO pauses all API access. ## FAQ ### Can I build my own AI agent for my COD PRO store? Yes. Create an Agent API key with the scopes you want, and your agent can call COD PRO tools to read and act on your orders. ### Is it safe to give an AI agent access to my store? Each key only gets the scopes you choose, a read-only key cannot change anything, every call is logged in COD PRO, and you can revoke a key or pause API access at any time. ### Can I ask Claude or ChatGPT about my COD orders? Yes. The COD PRO MCP server connects Claude, ChatGPT, Cursor, OpenClaw and Lovable for read-only questions about your store. It is separate from the Agent API. ### What can an agent actually do? Read order details, messages, customer history, statistics and wallet balance; confirm or cancel orders; release holds; send confirmations; change settings; and pause COD PRO, each behind its own scope. Last updated: 2026-09-28 Canonical: https://codpro.app/developers/overview --- # One key per agent, only the access it needs Agent API keys are how your own tools prove who they are to COD PRO. You create a key in the app, pick its scopes, copy it once, and every request it makes is limited to those scopes and to your store. - Created in: COD PRO, under agent settings - Scopes: read:orders, read:customers, read:stats, read:wallet, read:configuration, send:otp, write:orders, write:configuration, control:pause - Visibility: Usage and activity log per key - Off switch: Revoke one key or pause all API access ## Scopes at a glance | Scope | Lets the agent | |---|---| | read:orders | Read orders, their messages and recent events | | read:customers | Read a customer's order history | | read:stats | Read confirmation statistics | | read:wallet | Read wallet balance and usage | | read:configuration | Read COD PRO settings | | send:otp | Send order confirmations (uses wallet credit) | | write:orders | Confirm or cancel orders and release holds | | write:configuration | Change COD PRO settings | | control:pause | Pause or resume COD PRO | Next: [make your first call](https://codpro.app/developers/api-quickstart). ## FAQ ### Which scopes should I give a reporting agent? Read scopes only, for example read:orders, read:stats and read:wallet. A read-only key can look but cannot change or send anything. ### Can a key send messages that cost money? Only if you grant send:otp. Those sends use your wallet at normal prices and have their own per-minute limit. ### Can I see what my agent has been doing? Yes. COD PRO keeps a usage and activity log for each key, and it never stores a shopper's raw phone number or email from a lookup. ### What if a key leaks? Revoke it in COD PRO and it stops working immediately. You can also pause all API access with one switch while you investigate. Last updated: 2026-09-26 Canonical: https://codpro.app/developers/agent-keys --- # Your first Agent API call in five minutes The COD PRO Agent API is one HTTPS endpoint. Your agent sends a scoped key as a Bearer token and names a tool, such as order_summary or wallet_summary, with its arguments. COD PRO works out which store the key belongs to and answers in JSON. - Endpoint: POST /api/agent/v1/call - Authentication: Authorization Bearer header with your Agent API key - Request body: A tool name plus its arguments, as JSON - Rate limit: 60 requests a minute per key ## Make the call ```bash curl -X POST https://codpro.khaalti.app/api/agent/v1/call \ -H "Authorization: Bearer $CODPRO_AGENT_KEY" \ -H "Content-Type: application/json" \ -d '{"tool": "order_summary", "arguments": {"order_id": "1042"}}' ``` ## Tools and the scope each one needs | Tool | Scope | What it does | |---|---|---| | capabilities | none | Lists what this key may and may not do | | order_summary | read:orders | One order and its confirmation state | | order_messages | read:orders | Messages sent for an order | | recent_events | read:orders | Recent confirmations, cancellations and replies | | customer_profile | read:customers | A customer's history across orders | | order_stats | read:stats | Confirmation and order statistics for a period | | wallet_summary | read:wallet | Wallet balance and recent usage | | configuration_summary | read:configuration | Your current COD PRO settings | | precheckout_status | read:configuration | Pre-checkout verification settings | | trigger_verification_send | send:otp | Sends the confirmation for an order (uses wallet credit) | | order_decision | write:orders | Marks an order confirmed or cancelled | | release_hold | write:orders | Releases an order hold | | update_settings | write:configuration | Changes COD PRO settings | | update_precheckout | write:configuration | Changes pre-checkout verification settings | | set_app_paused | control:pause | Pauses or resumes COD PRO | ## Good habits Give each agent its own key with only the scopes it needs, keep keys out of prompts and front-end code, and revoke a key from COD PRO the moment you stop using it. ## What it costs API calls themselves are not charged. Tools that send messages use your wallet at the normal per-country prices on the [pricing page](https://codpro.app/pricing). ## FAQ ### How do I authenticate to the COD PRO Agent API? Create an Agent API key in COD PRO, then send it in the Authorization header as "Bearer" followed by the key. The key decides which store and which tools the request can reach. ### What does a request look like? A POST with a JSON body holding "tool" and "arguments", for example {"tool": "order_summary", "arguments": {"order_id": "1042"}}. ### How do I find out what my key is allowed to do? Call the capabilities tool. It returns the tools your key is granted and the ones it is not. ### What happens if my agent sends too many requests? Each key can make 60 requests a minute. Tools that send messages have a tighter spend limit and answer with HTTP 429 and a plain message when you need to wait. ### Can my agent pass a different store in the request? No. The store always comes from the key itself, never from the request, so a key can only ever act on its own store. Last updated: 2026-09-26 Canonical: https://codpro.app/developers/api-quickstart --- # Ask your AI about today's COD orders The COD PRO MCP server lets AI assistants that speak MCP, such as Claude, ChatGPT, Cursor, OpenClaw and Lovable, answer read-only questions about your store. Add the server, approve access in Shopify, and ask things like "which orders are still unconfirmed?" - Works with: Claude, ChatGPT, Cursor, OpenClaw, Lovable personal connectors - Sign-in: OAuth, you approve access to your store - Tools: 8 read-only tools for orders, customers, stats, wallet and settings ## Connect in three steps 1. Add the COD PRO MCP server address in your AI client: `https://codpro.khaalti.app/mcp`. No API key is needed. 2. Use a custom connector in Claude or ChatGPT, an MCP server in Cursor, or a personal connector in Lovable. 3. The AI app opens Shopify admin. Review what it may read, choose whether to allow full customer contacts, and click Approve. ## Prefer code? Use the [Agent API](https://codpro.app/developers/api-quickstart) directly with a scoped key for your own code or scripts. It is separate from MCP and may do more. ## FAQ ### How do I connect COD PRO to Claude? Add COD PRO as a custom connector in Claude using the COD PRO MCP server address, then sign in and approve access to your store. ### Can I use it inside Lovable? Yes. In Lovable go to Settings, Connectors, Personal connectors, add a new MCP server with the COD PRO address and authorise it. ### What can I ask? Read-only questions about order summaries and events, messages sent for an order, customer history, statistics, wallet spend, settings and pre-checkout verification. For example, "how many orders were confirmed this week", "show order 1042" or "what's my wallet balance". ### Is it safe? MCP can only read. It cannot confirm or cancel orders, release holds, send messages or change anything. Customer phone numbers and emails are masked by default; you can allow full contacts when approving access. Disconnect any time in COD PRO under AI Assistant → Connected apps. Last updated: 2026-09-28 Canonical: https://codpro.app/developers/mcp-quickstart