# Confirm COD orders in Egypt before fulfillment

COD PRO helps Egypt Shopify sellers confirm COD orders by WhatsApp, automated voice call where the shopper presses 1, or email. It can place a real Shopify fulfillment hold on selected orders and supports WhatsApp or SMS phone verification before checkout.

- WhatsApp: $0.0886 per message
- Voice call: $0.2856 per minute
- Email: $0.03 per message
- Customer language: Arabic is available.
- COD button verification: WhatsApp or SMS one-time code

## How sellers in Egypt use COD PRO

Send Arabic WhatsApp messages, automated voice calls, or emails to confirm Shopify COD orders. Place matching orders on a Shopify fulfillment hold while you wait. The COD button can verify a phone number by WhatsApp or SMS code before checkout.

## Prices in Egypt

- WhatsApp: $0.0886 per message
- Voice call: $0.2856 per minute
- Email: $0.03 per message

Rates follow carrier and WhatsApp prices; check Pricing inside the COD PRO app for the latest rate.

## Getting started

Install COD PRO from the Shopify App Store, add prepaid wallet credit, choose Arabic and your confirmation channels, then set up hold rules and optional COD button verification.

## Cash on delivery in Egypt

Cash on delivery is commonly called الدفع عند الاستلام in Egypt. Arabic is available for customer messages, and English is also available when that is the better fit for the buyer and store. Start by presenting the COD option clearly and decide which Shopify orders should wait for an answer. The Buy with Cash on Delivery button verifies a phone number before checkout with a WhatsApp or SMS one-time code. It does not send an SMS confirmation after a Shopify order has been placed.

For a simple launch, turn on Arabic WhatsApp confirmation and set real Shopify fulfillment holds for the COD orders you choose. Automated voice call and email can sit beside WhatsApp. On the call, the customer presses 1 to confirm. A confirmed order can be released from its hold and enter the existing fulfillment queue. COD PRO uses approved senders and templates, so the store does not need to open a Twilio account or complete Meta or WhatsApp Business onboarding.

## Couriers and shipment updates

Egypt sellers commonly ship with couriers such as Bosta, Aramex, and Mylerz. COD PRO does not integrate with any courier directly. Keep your booking process with Bosta, Aramex, Mylerz, or another service. When the parcel is ready, enter the tracking details in the Shopify fulfillment. COD PRO sends the shipment notification with the tracking from your Shopify fulfillment, whichever courier you use.

This means the confirmation stage does not depend on a particular delivery partner. A store can confirm a Cairo order, choose the courier in its normal dispatch process, and use the fulfillment record as the source for the tracking message. Review the carrier name and tracking number in Shopify before completing the fulfillment. That makes the outgoing update useful to the customer and keeps COD PRO focused on order confirmation and Shopify-based notifications.

## Example

**With the COD button:** A customer in Alexandria orders an EGP 720 kitchen item with الدفع عند الاستلام, verifies their phone with a WhatsApp or SMS code, and checks out with the matching number. The order arrives already confirmed. The seller ships with Bosta, adds the tracking to the Shopify fulfillment, and COD PRO sends the shipment notification from that tracking.

**Without the button:** A customer uses normal checkout for the same Alexandria order. COD PRO sends a post-order WhatsApp confirmation in Arabic, and the order waits on a real Shopify fulfillment hold. The customer confirms, the hold is released, and the seller ships with Bosta. COD PRO sends the shipment notification from the Shopify fulfillment tracking.

## FAQ

### Can customers in Egypt confirm a COD order in Arabic?
Yes. Arabic is available as a COD PRO customer message language.

### Can I choose WhatsApp, calls, and email together?
Yes. Shopify order confirmation can use WhatsApp, automated voice call, and email. You set the message type and mode for your store.

### What happens after the customer confirms?
COD PRO can release the real Shopify fulfillment hold automatically, allowing the order to continue through your normal process.

### Does COD PRO work with Bosta or Mylerz tracking?
Yes. COD PRO does not integrate with couriers directly. It sends the shipment notification with tracking details from your Shopify fulfillment.

Last updated: 2026-09-26

Canonical: https://codpro.app/solutions/egypt