Send campaigns when you have news to share
Customer campaigns are for sellers who want to email customers about a newsletter, a win-back message or new arrivals. COD PRO includes email campaigns alongside the operational messages you use to confirm, recover and update orders.
- Channel
- Email campaigns
- Campaign types
- Newsletters, win-back and new-arrival campaigns
- In the same app
- Confirmation, cart recovery and shipment workflows
How it works
- Choose the email campaign you want to send.
- Use it for a newsletter, a win-back message or a new arrival.
- Keep campaigns and your order workflows in COD PRO.
When to use it
Use campaigns when you have something useful to tell customers after their order journey, such as a new arrival or a reason to return to your store.
What it costs
Email, win-back and new-arrival campaigns are free on every plan, with fair use. The messages you send are paid from your wallet at the per-message rate. See the pricing page.
Questions sellers ask
Can I send a newsletter from COD PRO?
Yes. COD PRO includes email campaigns for newsletters.
Can I send a win-back campaign to previous customers?
Yes. Win-back campaigns are one of the email campaign types available in COD PRO.
Can I tell customers about new arrivals?
Yes. You can use a new-arrival email campaign when you have new products to share.
Are campaigns separate from order confirmation messages?
Yes. Campaigns are email messages for newsletters, win-back and new arrivals. Order confirmation is the operational workflow used when a COD order comes in.
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